Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,870 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 5th June 2025

1881

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so delicious fresh and huuuuggeeee. I’m determined to order a new cake every month”

Helpful Report

Posted 1 year ago

“This was my first time using Cutter and Squidge and the team were great. I had to quickly change my delivery date due to a late hospital discharge for the patient (recipient of the treats) and the team were brilliant in pushing back delivery of the brownies.”

Helpful Report

Posted 1 year ago

“Excellent service and very tasty produce. Will certainly use them again.”

Helpful Report

Posted 1 year ago

“Wouldnt consider good value for money. Was too sweet and sponge tasted like was a few days old”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Thank you for contacting me, I have never tasted your product as I just order and send them to managers. If you would like to send us a sample to head office we would be happy to try your product and write a review.”

Helpful Report

Posted 1 year ago

“Beautiful tasty cake. Delivered in good condition.”

Helpful Report

Posted 1 year ago

“Perfect service. Everything was in time and the taste was 10/10”

Cutter and Squidge 5 star review on 25th October 2023

Helpful Report

Posted 1 year ago

“The cake that was provided was a very tough and dry cake. It literally ruined the experience as no one could eat this tough cake. Why are the cakes so dry? I hadn’t read your reviews until now and realise this seems to be an occurring issue and are you actually addressing the issue or seeking to just continue taking the money? Your team is fine serving inedible cakes? If you can not consistently provide a service and product do stop as it’s extremely disappointing ordering a cake for an occasion and no one enjoys it. Extremely disappointing Based on this experience so would not be ordering again from this company given the utter dryness of the cake, it was tough to even cut through that’s how awful the cake was, so whatever you are doing to preserve these cakes is not working! The cake was a little damaged I presume due to the travel aspects, was squashed in around some of the edges. A pretty cake picture with no substance at all!”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Easy simply payment and delivery process, arrived on time. Quality of cakes are amazing!”

Helpful Report

Posted 1 year ago

“Timely, nice gifting proposition but the cakes are very sweet.”

Helpful Report

Posted 1 year ago

“Very happy with the product and service!”

Helpful Report

Posted 1 year ago

“Ordered the blueberry lemon cheesecake for my wifes birthday and it was a massive hit! This cake is to die for. We absolutely loved the flavours and the delicious crunchy bits inside the cake to add balance. Definitely recommend and will order again!”

Cutter and Squidge 5 star review on 24th October 2023

Helpful Report

Posted 1 year ago

“lovely vegan cake!”

Helpful Report

Posted 1 year ago

“I totally enjoyed the cake. Looked beautiful and tasted as nice. I had ordered a candle alongside and this wasn’t sent. Overall, worth the purchase and the birthday boy enjoyed the cake too.”

Helpful Report

Posted 1 year ago

“Delicious cake!”

Helpful Report

Posted 1 year ago

“Easy to order, good selection, delivered on the nominated day. Recipients were delighted and said the brownies were delicious.”

Helpful Report

Posted 1 year ago

“Fabulous, thank you so much. It was a gift, and my brother loved it. x”

Helpful Report

Posted 1 year ago

“I send these as gifts for every occasion. I received them once and now gift them to people as much as I can. They are delicious, elegantly presented and a beautiful present!”

Helpful Report

Posted 1 year ago

“Quick delivery, looked nice. But eaaaay too sickly and dense. Inedible to be honest. Very very sweet.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“I sent these to my niece when she broke her ankle. She liked them.”

Helpful Report

Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,870 reviews