Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,870 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 5th June 2025

1881

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality cake and packaging. Simple to order. Prompt delivery. Good range of products. Good website.”

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Posted 1 year ago

“Always well received by everyone I have sent these delicious brownies to”

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Posted 1 year ago

“My boyf loves it! It’s soooo gooodddd”

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Posted 1 year ago

“The cake was really nice- however, the service wasn’t great. We wanted to pick up the cake from the shop since we were not sure what time we would be home that day. We were told that there were only 5 options for cake if we wanted to pick it up at the store- I did not understand why, surely all they had to do was get the cake from online to the store where we could pick it up (I made the call weeks in advance, so they had enough time to coordinate this). We had to change plans for a full day birthday day out just to stay home and wait for the cake to arrive… which was a shame.”

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Posted 1 year ago

“Bought for for colleagues as a little treat and they loved them 🥰 x”

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Posted 1 year ago

“Everything about this company is wonderful, delicious cakes, great communication and customer care beyond belief, thank you.”

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Posted 1 year ago

“Very delicious”

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Posted 1 year ago

“1st time, we needed dairy-free cakes and it was very good. We were a bit worried about the delivery but the cakes arrived well protected so it was great. However, we would recommend writing on the box "up" and "down" and "fragile", because honestly, when I saw the deliveryman coming to me holding it on the side edge under the arm like a box of goods (accessories or books for eg.), I was a little worried. Appart from that, the delivery of cakes is an excellent service and these cakes are as beautiful as good, so we will order again.”

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Posted 1 year ago

“Very happy with service”

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Posted 1 year ago

“Overall excellent customer journey and average taste cakes.”

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Posted 1 year ago

“Email you twice to say I was not happy with the way they was delivered I asked if not in to put in shed YOU DROPPED THEM THOUGH letter box they was all damaged I did not get a response at all”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Have used C&S recently on a few occasions and great delivery service and nice looking cakes and brownies.”

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Posted 1 year ago

“Very good presentation packaging and delivery of a lovely cake. It was however pricey to send a cake like this as there was no option for omitting the tin. I probably will use the service again but because of the price not as often as I’d like.”

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Posted 1 year ago

“A gift for someone, arrived on time and friend was very happy with them”

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Posted 1 year ago

“Delicious but delivery too expensive.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 1 year ago

“Very tasty, my folks loved it! Definitely make sure you read the instructions.”

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Posted 1 year ago

“The cake was rich and delicious and delivery was prompt which was helpful for a last minute order. Thank you very much.”

Cutter and Squidge 5 star review on 21st October 2023

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Posted 1 year ago

“One the best ones ever!”

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Posted 1 year ago

“Arrived as planned, made a great birthday gift”

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Posted 1 year ago

“This cake is always a 5* for me. The sweetness flavour texture - ticks all boxes. Delish”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 17,870 reviews