Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,708 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 27th September 2026

Brenda Vazquez Heredia

1966

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite the card being left out of the package,very good. When my brother phoned someone got back to him within an hour .”

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Posted 8 months ago

“Although there was an issue with delivery, C&S resolved this really well. Info on delivery is for the second attempt - the first did not get delivered.”

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Posted 8 months ago

“The cake arrived on time and prefect very pleased”

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Posted 8 months ago

“This company has got it just right! From a very helpful and extremely pleasant encounter on the phone, to going all out of their way to make a beautiful looking AND tasting cake, to the well boxed delivery, and absolute professionalism that they exude! Fantastic!”

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Posted 8 months ago

“Cake was very good. Delivery was quite stressful though as the live tracking was inaccurate.”

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Posted 8 months ago

“Thank you for making a cake for my daughter ❤️”

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Posted 8 months ago

“A reliable supplier of good quality cakes which we use for birthdays”

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Posted 8 months ago

“Professional and communicated regularly leading up to delivery.”

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Posted 8 months ago

“Great selection great service”

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Posted 8 months ago

“Beautiful cakes tasting delicious”

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Posted 8 months ago

“Reliable delivery especially for last minute order. I’ve ordered twice now as gifts and have had no issues with delivery and recipients have loved the taste and variety of different flavours available”

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Posted 8 months ago

“Not bad, very chocolatey. But would not order again”

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Posted 8 months ago

Thanks for sharing your thoughts. We’re glad you enjoyed the chocolatey flavour, though we’re sorry to hear you wouldn’t order again. We hope you might spot something else in our range that catches your eye and tempts you to try it. If there’s anything we can do to help, please get in touch at hello@cutterandsquidge.com Customer Experience Team 🍰

Posted 8 months ago

“The cake was really good but the delivery is something C&S need to sort out. DPD left the cake outside my building, in the rain. Not on the porch, not outside my flat but outside my building on the. Road. This is extremely unprofessional”

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Posted 8 months ago

“Easy to order and great service. Loyalty program is an added bonus!”

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Posted 8 months ago

“Customer service not good”

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Posted 8 months ago

We’re sorry to hear that your experience with our customer service didn’t meet your expectations. Our team did arrange a replacement for you, but if there’s anything further we could have done, please get in touch at hello@cutterandsquidge.com — we’d love to understand and continue improving how we support our customers. The Cutter & Squidge Team 💛

Posted 8 months ago

We’re very sorry to hear that your afternoon tea experience wasn’t what you hoped, especially as it was a gift. We completely understand how disappointing this must have been and that it didn’t create the experience you wanted for your in-laws. Our team was happy to arrange the missing bottle to complete your order, but we understand this didn’t fully make up for the situation. Please do get in touch at hello@cutterandsquidge.com if you’d like to discuss this further — we’re always happy to listen and support. — The Cutter & Squidge Team 💛

Posted 8 months ago

“Wonderful company to buy from. Beautifully presented”

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Posted 8 months ago

“Excellent, will buy from them again!”

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Posted 8 months ago

“Effficent service, delivered as stated”

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Posted 8 months ago

“great quality indulgent cake”

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Posted 8 months ago

“Great customer service after I encountered a problem with delivery. Issue well resolved”

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Posted 8 months ago

Cutter and Squidge is rated 4.6 based on 19,708 reviews