Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,211 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not all their fault but despite ordering in time they rely on DPD to pick the time of delivery between 8and 8pm so not always during t the day. I wanted it before 6 as it was a business. I rearranged delivery and they still delivered the day originally set and handed the parcel to a random man In the car park. So big fail”

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Posted 9 months ago

“Always great products and has excellent customer service”

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Posted 9 months ago

“Paid for next day before 12 and it came at 3.30 with crashed biscuits and the cream had liquefied in the jar. Complained and got a refund but did ruin the birthday present I arranged it for.”

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Posted 9 months ago

“Excellent service biskie was delicious 😋 and packaged very well. Would use again or great to send for a gift.”

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Posted 9 months ago

“Second order delivered to wrong address Maybe time to change courier I won’t order again sadly”

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Posted 9 months ago

“Service excellent.”

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Posted 9 months ago

“Everything was amazing! I ordered a Birthday Squidge Selection Box 12 Pieces + 1 Bottle of Mini Prosecco for my husband in the UK from Mexico, and it arrived right on time. He loved his gift and I was so happy with the service. Thank you! — Happy customer from Mexico”

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Posted 9 months ago

“Disappointed this time around, but over all normally really good”

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Posted 9 months ago

“I do not have a bad thing to say about Cutter & Squidge - you will pay a premium price but the taste of the goods are amazing and the customer service is brilliant. I don’t have a bad word to say about them. I have never come across a team as customer focussed and empathetic as this one, for this industry. Class service!”

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Posted 9 months ago

“Great service and reliability. Nice choice of cakes and well priced. Another cake we ordered had its delivery van break down, so they made sure it arrived by uber to not miss the delivery window - very impressive service.”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“Probably wouldn't order again..”

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Posted 9 months ago

“Wonderful service and high quality products, packaging and shipping”

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Posted 9 months ago

“Absolutely amazing company, so much thought goes into the products, packaging and customer service. Keep up the good work.”

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Posted 9 months ago

“Great shop, great customer service.”

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Posted 9 months ago

“We love the afternoon tea in Soho and happy that you offer nationwide deliveries as well as seasonal 50% voucher offers.”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“My Auntie was delighted and had it over two sessions It was so tasty and she loved it”

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Posted 9 months ago

“Looking for the perfect birthday treat? Look no further this cake company are amazing! The cakes and fancies are exquisite. They are perfectly packaged. Simply perfect!!”

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Posted 9 months ago

“Absolutely delighted with both the lemon drizzle cake and the mixed brownies. Delivered on time on the date I'd chosen,well packed. Deliciously good and looked amazing. Thank you, would highly recommend for a special treat/ occasion.”

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Posted 9 months ago

Cutter and Squidge is rated 4.6 based on 19,211 reviews