Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,125 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,125 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 6th July 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've been buying cakes for all our occasions from Cutter and Squidge for a few years now and in terms of taste and quality, they are always impeccable. The only reason why I won't give them 5 stars is because, of late, their service has turned a bit into 'computer says no' and they won't accommodate even the tiniest customisation request. For instance, I asked them (twice, but nicely) to add to our cake the exact same white chocolate footprint decorations they had on another cake (so no need to produce anything bespoke for us really) and they refused, which was disappointing given how long we've been loyal customers. But if you are happy with what you see online, I couldn't fail them on flavour.”

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Posted 3 years ago

“Cake was extremely delicious! However, the delivery service let us down.”

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Posted 3 years ago

“Great service. Stunning cake. Lovely!”

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Posted 3 years ago

“Absolutely delicious but too much packaging!”

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Posted 3 years ago

“I've ordered it for my teen nieces for a surprise and they were thrilled! Best choice if you are looking for something special for your loved ones.”

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Posted 3 years ago

“The cake was beautiful and delicious. The only reason it’s not a 5 star review is that their couriers let them down and so delivery was over an hour late. But I rang customer services (on a Sunday) and a very helpful lady rang the courier, sorted it and called me straight back with an update. So Cutter and Squidge were excellent in my view. Just a shame most couriers aren’t!”

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Posted 3 years ago

“The cake was absolutely delicious.. salted caramel, rich chocolate. Could be more honeycomb but all in all a great fitness neutraliser 😋. The brownies could be richer.. but still delicious..”

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Posted 3 years ago

“V good cake and service”

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Posted 3 years ago

“Thank you. i enjoyed indeed.”

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Posted 3 years ago

“Would have liked more tea - barely got 2 cups from the portion provided - but otherwise very nice.”

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Posted 3 years ago

“Efficient & easy to order & delivery all on time & good communication too. Yummy cake as well !!”

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Posted 3 years ago

“Great website. Great little business. Super speedy delivery.”

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Posted 3 years ago

“I've ordered 2 cakes from Cutler and Squidge recently, both were absolutely lovely and the good thing is, the quality was good. Nothing worse than a cheap tasting cake, but this was not that. Would order again for sure and much cheaper, if I may say, than my local(ish) cake makers, who wanted to charge £110 for my 9 yr olds halloween birthday cake.”

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Posted 3 years ago

“The cake was nice and in a nice tin but smaller than expected (I may not have read the description carefully, I admit) and rather too sweet for me. I am also a great fan of absolutely-real-tasting ingredients and I think I might have liked it more if it was fruitier and creamier.”

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Posted 3 years ago

“Was a gift for a friend following recent serious operation instead of the usual flowers, really appreciated and very much enjoyed”

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Posted 3 years ago

“Beautiful presentation for delivery and the cake itself. The cake was beautiful but a bit too sweet for our taste. Would prefer more strawberries”

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Posted 3 years ago

“Great costumer service both times. Super communication and the cakes were just on time exactly as they are at the photo (even better)”

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Posted 3 years ago

“I am very pleased with the quality and packaging. Will buy it again. The only comment is that it would be great if the delivery time shorter. I waited for few weeks almost forgot I ordered the chocolates.”

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Posted 3 years ago

“Expensive delivery price but very good otherwise”

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Posted 3 years ago

“delivery on time and yummy. however wrote a note that wasn’t sent with the brownies, not sure where it went.”

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Posted 3 years ago

Cutter and Squidge is rated 4.6 based on 18,125 reviews