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Cutter and Squidge Reviews

4.6 Rating 18,099 Reviews
89 %
of reviewers recommend Cutter and Squidge
Company Reviews Product Reviews
9,920
 Metrics
4.6
Based on 18,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Cutter and Squidge 5 star review on 6th July 2025
Catherine Hunt
Cutter and Squidge 5 star review on 15th June 2025
Jonny Glass
Cutter and Squidge 5 star review on 10th June 2025
ROHAN STOCK
Cutter and Squidge 5 star review on 1st June 2025
Sam Dobbing
Cutter and Squidge 5 star review on 29th May 2025
Michael Fairman
Cutter and Squidge 5 star review on 29th May 2025
Michael Fairman
Cutter and Squidge 5 star review on 25th May 2025
Mandy Cairns
1882
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very quick and efficient delivery but the food was not nice”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Used to love C and S but feel like the quality has really gone down over the years. Won’t be purchasing from them again I think.”
Helpful Report
Posted 2 months ago
Marta Ottaro
Verified Buyer
“Box is very pretty and delivery is great.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“First delivery went missing so was a day late. Not great for a gift.”
Helpful Report
Posted 2 months ago
Alexandra Anderson-Dyer
Verified Buyer
“We've had things before, which is why we re-ordered. Disappointed now.”
Helpful Report
Posted 2 months ago
Jayne Wood
Verified Buyer
“Communications good and delivery on time as promised. Just felt sweet and savoury afternoon tea was overpriced and not very good but the brownies were excellent.”
Helpful Report
Posted 2 months ago
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
Posted 2 months ago
Marian Bradbuty
Verified Buyer
“The products are good but the delivery charge add to the cost. My last order was incorrect but I had repeated the information needed too soon to complain”
Helpful Report
Posted 2 months ago
Mohsin
Verified Buyer
“The cakes are always loved by both us and guests that it served to. However, it was our first time ordering the pistachio and passionfruit cake which was very underwhelming”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
Posted 2 months ago
Gunpreet Sharma
Verified Buyer
“Good product but missing message”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
Posted 3 months ago
Amy
Verified Buyer
“I ordered this cake for my birthday cake since it looked like chocolate heaven. The sponge was very soft but lacking much flavour but this was balanced by the topping since I thought this was quite a strong flavour. However the flavour wasn't giving me chocolatey, it tasted too much like caramel for my liking. It was a unique flavour that I personally didn't enjoy. The Cornflakes were slightly chewy so that texture i also disliked. My boyfriend who doesn't like chocolate cake really enjoyed it though and ate most of it (he owes me a birthday cake haha). From tasting other chocolate products and loving them from here, this was just slightly disappointing for me.”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
Posted 3 months ago
Paul Edwards
Verified Buyer
“arrived damaged so we have marked it down with the high price we was dissatisfied but the egg was made with excellent quality ingredients one of the best tasting egg we had”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
Posted 3 months ago
Anonymous
Verified Buyer
“The cakes we have received previously were very good!”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
Posted 3 months ago
Sara Akbar
Verified Buyer
“Meh. I thought it would have better flavour than it did.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I’d happily order the brownies again, but I wouldn’t come back for the cookies.”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
Posted 3 months ago
Paul Duffy
Verified Buyer
“Low quality quick delivery”
Helpful Report
Posted 3 months ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 3 months ago
Anonymous
Verified Buyer
“The feedback was good from the person I gifted the Birthday Brownie box too. It however lost a point as the personal message that I included did not get sent out with the Brownie box. Also it did not arrive on the seleted date I choose which is an issue when you are specifically sending it for a birthday gift.”
Helpful Report
Posted 3 months ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 3 months ago
Martina Hughes
Verified Buyer
“Looked good on website happy with contents but arrived damaged.”
Helpful Report
Posted 3 months ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 3 months ago
Anonymous
Verified Buyer
“Muffins etc have been great in the past but the Mothers Day afternoon tea was a huge dissapointment”
Helpful Report
Posted 3 months ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 3 months ago
Vince Chittenden
Verified Buyer
“Mother's day selection box had a "best before" date of the 29th - the day before Mother's Day - not impressed”
Helpful Report
Posted 4 months ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 3 months ago
Anonymous
Verified Buyer
“Nice flavours but sadly very dry. The first few times I bought cakes from C&S they were amazing but the last two times the sponge parts were dry. At these prices that’s really not acceptable. Won’t be coming back 😞”
Helpful Report
Posted 4 months ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
Posted 3 months ago
Cutter and Squidge is rated 4.6 based on 18,099 reviews
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