Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,209 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,209 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 8th April 2024

Rhea Buan

Cutter and Squidge 5 star review on 5th April 2024

Annie Jacob

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Cutter and Squidge 5 star review on 4th April 2024

Polly Robertson

Cutter and Squidge 5 star review on 16th March 2024

Nicola Board

1805

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious cakes delivered on time so nice suprise but I was a little disappointed with the size, not very big for price but tasty.”

Helpful Report

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“Hi,I did not receive no.1 candle with the pack. Would request a refund back please. Thanks.”

Helpful Report

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“We love your cakes but often feel sick after having even one slice so would be interested to know what you put in them?”

Helpful Report

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“This was a lovely package and the ingredients were quality. The one issue I had however was that I put the scones into the bread bin with the intention of having these at the weekend, but was disappointed to note that they had developed mould after only a few days. Not sure if this is where they were supposed to be stored or indeed that they were just not fresh. As I was not sure, and not one to complain, I just threw them away, but having this opportunity to review my package, I thought I would mention this. The rest of the package however was excellent.”

Helpful Report

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“Taste was good but was missing something. It didn’t have the velvety texture that one would expect. Good delivery service though”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Looked really nice, but unfortunately the brownies were quite dry and flavours were fairly bland.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“The cake was smaller than expected and the vegan brownies leaked and were very messy to eat.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Unique choices for cakes and coockies. Customer service is second to none.”

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Posted 2 months ago

“The cakes are generally well priced and taste good. The pineapple coconut shortbread biscuits were however disappointing. They were dry. Not a pinch of pineapple. The packaging and significance to tying it up with Chinese New Year was good. The mochi brownies were so so. The vegan chocolate one tasted chalky. The matcha one was slightly on the bitter side. The texture of the mochi itself was ok.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Disappointing for the price, very little taste-difference between the different brownies. I felt the cake was no better either looks or taste wise than an M&S cake for a tenth of the price.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Brownies were great but the delivery service was terrible- please do not continue to use DPD!”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Great brownies but asked too many times to leave a review which was irritating”

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Posted 2 months ago

“I ordered a box for my husband for Valentine’s Day and wrote a gift message to be put in the box. This was missing. The cookies were well presented but a little dry.”

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Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Was told the brownies were delish but the note I had written to be sent with the parcel was not in the box so my friend was not sure who sent it.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Lovely cakes, however the delivery cost is significant with the time slot being the entire day making it difficult to plan.”

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Posted 2 months ago

“The Squidge selection box was reallly presented well and was really delicious. However the company forgot to put in my message card - so the recipient did not know who it was from, that message was very sentimental and important, so i was very dissapointed that they missed out this very important detail.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“The Cake was left on the doorstep which was not a secure place. I had requested that before the item was delivered, that either a text message of mobile call be made to the number I provided.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Horrible delivery. Paid extra to get the cake delivered after 12pm, and the delivery guy showed up at 7am. Emailed the company asking to refund the delivery fee, and they ghosted me.”

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Posted 2 months ago

“Nice to have a vegan option, but they were very dry not ‘gooey’ as decribed even when heated as per instructions.”

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Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

“Love this brand - always a lovely treat for ourselves or as a gift sent to others but this time was disappointed that the much favoured choc fudge was much reduced in size and substituted by cheese muffins. Scones were lovely however.”

Helpful Report

Posted 2 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 months ago

Cutter and Squidge is rated 4.6 based on 17,209 reviews