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Cutter and Squidge Reviews

4.6 Rating 18,099 Reviews

89 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 18,099 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 6th July 2025

Cutter and Squidge 5 star review on 15th June 2025

Cutter and Squidge 5 star review on 10th June 2025

Cutter and Squidge 5 star review on 1st June 2025

Cutter and Squidge 5 star review on 29th May 2025

Michael Fairman

Cutter and Squidge 5 star review on 29th May 2025

Michael Fairman

Cutter and Squidge 5 star review on 25th May 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flavour 5* Taste 5* The only criticism is the sponge was dry.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Love these eggs been buying them for years, however this year on arrival both eggs were broken and pieces of the egg was mixed into the net packaging. The customer service team were great and said they would replace the eggs. So I re-ordered two more eggs, the second set were even more broken and the outer packaging was waterlogged from the delivery service. Hopefully next year the packaging will be sturdier to handle the postal journey. The flavour and the actual eggs are amazing but the effort and quality work put into them was lot of arrival.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Great selection of options and reasonable prices for the size and heights of cakes. We've ordered a few times and while they have been good, we haven't been blown away by anything yet.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Smooth delivery, the cake is average both in terms of look and taste”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“The cake was too sweet, to the point of hearing the sugar crunch in the cream. And the delivery person left it on the side, and not flat. You know you're delivery cakes, why would you do that?”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Even though the product itself was lovely and enjoyed when it arrived it was extremely frustrating that a Mother's Day Afternoon Tea that I paid £9 extra to be delivered on the Sunday ON Mother's Day arrived the day after. I also put in the delivery notes to leave in the enclosed porch or with a neighbour and it was left outside the door. It wasn't noticed until they arrived back and it had rained slightly. Also other than the link to leave a review afterwards there was no response to my delivery query on Sunday, or until now. I specifically ordered from here so it was delivered on Mother's Day....and it wasn't.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Cakes are good but some things are overpriced for what they are especially online.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Afternoon tea was nice however the change of brand from Roddas to a long life smaller version was not great, with the new supplier not providing the same great taste we are used too. Had to go buy Roddas from the supermarket, as long as this is not included I don't think I will be returning to buy an afternoon tea anytime soon.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“It’s a nice looking cake but it didn’t taste fresh…the cake felt dry mostly and was too sweet for us. It felt like a store bought cake and I wouldn’t reorder this unfortunately.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Arrived broken”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Cake was good but it was so disappointing that the candles arrived in pieces!! A expensive cake and expensive delivery which would be ok if they checked their products before sending.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Both eggs arrived damaged. Despite the packaging being so much bigger than last year! Not impressed. I have already sent an email and received some credit.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“I love cutter and squidge products but wouldn’t order again because of several delivery errors. The delivery company used has put me off for life I’m afraid.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Lovely company with great product but too overpriced compared to what else is out there”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Everything was ok except the scones they were not eatable they were rock hard was very disappointing”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Cake was not as good as expected. Very doughy and not the standard I would have expected for the price . I will bake my own next time”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Lack of pistachio flovour. The sourness of passionfruit didn't stand out, as the sweetness covered most flavour. Bad handling of delivery. My cake was slightly squashed when received, the delivery guy held the parcel sideway when delivering to me.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Delicious cakes delivered on time so nice suprise but I was a little disappointed with the size, not very big for price but tasty.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Hi,I did not receive no.1 candle with the pack. Would request a refund back please. Thanks.”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“We love your cakes but often feel sick after having even one slice so would be interested to know what you put in them?”

Helpful Report

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

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Cutter and Squidge is rated 4.6 based on 18,099 reviews