Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,210 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,210 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 8th April 2024

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Cutter and Squidge 5 star review on 5th April 2024

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Cutter and Squidge 5 star review on 4th April 2024

Polly Robertson

Cutter and Squidge 5 star review on 16th March 2024

Nicola Board

1805

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brownies are fantastic - my only issue was the message I wrote is too hard/small/obscure to find! So nobody knew what I was thanking them for!”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“Overpriced to begin with and then they add £6 postage which is extortionate.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“The box was impressive, beautiful and protective. The cake looked very good and was much larger and was more than sufficient for 25 people. Taste was ok, but somewhat bland and most guests have mentioned that the icing was surprisingly thick and just buttery, without taste. Overall, I would order again because the cake looks impressive and it's not too sweet, however it would be great if it had a bit more flavour.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 7 months ago

“I am sorry, we did not enjoy the cake. it was very sweet, taste like sugar only and the sponge was dry, again very sweet. delivery, look and packaging was excellent. thanks”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“The scones are tasty. The cakes are wet and too sweet. It was not sure if the change of temperature during delivery would cause the wetting of cakes or not. Or if the packing of the cakes was spoiled.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“Presentation was incredible / a truly beautiful little cake! Definitely feeds more than it states - many thick layers. My only issue was that like many of the reviews before —- it is wayyyy too sweet.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“The cake was tasty but dry. it should be softer and wetter. The courier came at 7 am to wake up the birthday boy quite early. You should consider better delivery start time. I wont order again unless i dont have any other choice.”

Helpful Report

Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“I've been ordering from C&S for the past three years, both for cake and the Afternoon tea. Unfortunately, the quality of the products have gradually deteriorated during that time, getting more disappointing each year. The packaging is more scrappy and untidy, the second time I bought a GF, Vegan Summer cake, it wasn't cooked properly. The cream and the GF, Vegan cakes in the Afternoon tea we received this year were really disappointing - not enough cream and the cakes were sunken. The Cream in the standard tea wasn't as nice as the Rhodda's cream. I question whether I will use them again”

Helpful Report

Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“The cake was delicious and half was beautifully decorated, however something had gone wrong in delivery because the cool pack was completely warm and the cake looked like it had been dropped, with all the icing slid to one side. I think part of the problem was that the exterior packaging did not make clear it was a cake and needed to be kept upright, so the delivery driver must have been a bit heavy handed. Didn't affect the taste but not what I expected at this price.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 7 months ago

“The delivery was not as superb as the last. Delivery man was shaking and almost tossing the box up and down. As a result, the cake came out lopsided. Nonetheless, the red velvet cake was delicious; a little sweet for my taste.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 7 months ago

“The products from Cutter and Squide have been excellent and the next day delivery a great option. However, the last order I sent to abfeiend for her 50th birthday did not include the note (that I had added) so she didn't know who the gift was from. Which was a shame considering so much thought, effort and cost had gone into it.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“Very nice but way too sweet. Nothing to actually balance. I hoped that the lemon curd was meant to do that but it’s even sweeter.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“The cake was very tasty 😋 Product arrived on time, a little dented. Felt that the cake could have been a little bit bigger relative to price.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“The cakes were ok, not suitable for a wedding cake. Particularly the chocolate cake samples were extremely dry and the carrot cake was overwhelmingly spiced to the point it was unpleasant. The remaining samples were nice though. Delivery and presentation of the samples was great also.”

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Posted 7 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 7 months ago

“Not sure about the quality of what I bought as it was a gift, however customer service is not great”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 8 months ago

“I ordered a cake online and I know I should have checked the dimensions on the website. But the cost was £42.99 so I assumed it would be of a reasonable size. It arrived and it was a portion for no more than 2 people, so I had to rush out and get another cake after it was delivered. Just know what you are getting in terms of portions before you splash out!”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 8 months ago

“The cake was delicious but for the first time it was a little dry.”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 8 months ago

“The taste was nice and looked pretty but the texture was a bit off”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 8 months ago

“Sadly my first Cutter and Squidge cake is in the freezer so I cannot tell you what it tastes like. I bought a vegan one in the belief that it was also the gluten free option which, when it arrived, I noticed it was not. I could not therefore serve it to the birthday boy and it was too late to order another one so picked up one up from Sponge locally instead. Hopefully, it will be just as good once defrosted!”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 8 months ago

“looked gorgeous but taste just wasn’t there. Ordering, delivery and presentation was great. We just didn’t get that deliciousness. Quite disappointed. Bland not very sweet for a cake. The butter cream wasn’t pleasant.”

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Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 8 months ago

Cutter and Squidge is rated 4.6 based on 17,210 reviews