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Cutter and Squidge Reviews

4.6 Rating 19,379 Reviews

89 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 19,379 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 14th June 2026

Cutter and Squidge 5 star review on 6th June 2026

Sajeevan RASANANTHAM

Cutter and Squidge 5 star review on 5th June 2026

Cutter and Squidge 5 star review on 30th May 2026

Cutter and Squidge 5 star review on 7th May 2026

Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

1951

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cakes are good but some things are overpriced for what they are especially online.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Afternoon tea was nice however the change of brand from Roddas to a long life smaller version was not great, with the new supplier not providing the same great taste we are used too. Had to go buy Roddas from the supermarket, as long as this is not included I don't think I will be returning to buy an afternoon tea anytime soon.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“It’s a nice looking cake but it didn’t taste fresh…the cake felt dry mostly and was too sweet for us. It felt like a store bought cake and I wouldn’t reorder this unfortunately.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Arrived broken”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Cake was good but it was so disappointing that the candles arrived in pieces!! A expensive cake and expensive delivery which would be ok if they checked their products before sending.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Both eggs arrived damaged. Despite the packaging being so much bigger than last year! Not impressed. I have already sent an email and received some credit.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“I love cutter and squidge products but wouldn’t order again because of several delivery errors. The delivery company used has put me off for life I’m afraid.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Lovely company with great product but too overpriced compared to what else is out there”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Everything was ok except the scones they were not eatable they were rock hard was very disappointing”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Cake was not as good as expected. Very doughy and not the standard I would have expected for the price . I will bake my own next time”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Lack of pistachio flovour. The sourness of passionfruit didn't stand out, as the sweetness covered most flavour. Bad handling of delivery. My cake was slightly squashed when received, the delivery guy held the parcel sideway when delivering to me.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Delicious cakes delivered on time so nice suprise but I was a little disappointed with the size, not very big for price but tasty.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Hi,I did not receive no.1 candle with the pack. Would request a refund back please. Thanks.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“We love your cakes but often feel sick after having even one slice so would be interested to know what you put in them?”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“This was a lovely package and the ingredients were quality. The one issue I had however was that I put the scones into the bread bin with the intention of having these at the weekend, but was disappointed to note that they had developed mould after only a few days. Not sure if this is where they were supposed to be stored or indeed that they were just not fresh. As I was not sure, and not one to complain, I just threw them away, but having this opportunity to review my package, I thought I would mention this. The rest of the package however was excellent.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 2 years ago

“Taste was good but was missing something. It didn’t have the velvety texture that one would expect. Good delivery service though”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Looked really nice, but unfortunately the brownies were quite dry and flavours were fairly bland.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake was smaller than expected and the vegan brownies leaked and were very messy to eat.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Unique choices for cakes and coockies. Customer service is second to none.”

Helpful Report

Posted 2 years ago

“The cakes are generally well priced and taste good. The pineapple coconut shortbread biscuits were however disappointing. They were dry. Not a pinch of pineapple. The packaging and significance to tying it up with Chinese New Year was good. The mochi brownies were so so. The vegan chocolate one tasted chalky. The matcha one was slightly on the bitter side. The texture of the mochi itself was ok.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

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Cutter and Squidge is rated 4.6 based on 19,379 reviews