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Cutter and Squidge Reviews

4.6 Rating 17,210 Reviews

90 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 17,210 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 8th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 4th April 2024

Polly Robertson

Cutter and Squidge 5 star review on 16th March 2024

1805

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake arrived in perfect condition and rasted really good. Unfortunately the delivery company they used sent a driver who gave me a note asking me to transfer him money to pay for his wife’s surgery. Was very weird and not something i want to have to deal with when accepting a delivery.”

Posted 8 months ago

“Great they have so many vegan options - hopefully more and more of these in times to come! My one criticism would be the prices, as it is quite expensive. Though some lovely things that might be hard to find elsewhere.”

Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 8 months ago

“I had ordered from C&S before and the previous times the cakes were perfect! This time tho, I was disappointed. The cake was dry and way too sweet. :( Hope my next order is better :)”

Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 8 months ago

“Brownies good but volume of unwanted emails afterwards means I would never recommend”

Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 8 months ago

“I wanted to buy a large birthday cake for a party but the time slots were too inconvenient and I was not going to pay loads more to secure a smaller time window. I was not very happy with responses to my messages, they just stopped after the first one or two. I bought a cake elsewhere but then thought I might organise the delivery of an afternoon tea, which would have been greatly appreciated, however the reviews on the quality of the scones were not good, so I decided on a box of truffles and bottle of prosecco, which was delivered on time and well received.”

Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 8 months ago

“Biskies are very good but so small. The cost plus the very high delivery charge will result in no more orders”

Posted 8 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 8 months ago

“Easy to use website and good service. No complaints there - however we just didn't like the cakes.”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“Arrived in time but they really need to work on their packaging. The top of the cake came off the plastic and I had to try to spread it back on. My partner asked if me if I had made the cake. Not the look and feel I was going for.”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“The cake itself looked just like the image. Top plastic on cake box had been pressed in slightly touching cake which is obv a delivery issue. I wasn’t overly impressed by the sponge to be honest. It was very dense and hard to eat. The actual flavor of the cake was nice. But the sponge wasn’t light or fluffy. It was a very small cake and 6 adults and 2 kids couldn’t finish more than half of it which is a sign in itself.”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“Not the best cake out of the collection. A bit bland.”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 9 months ago

“The customer service after the complaint was good, however not happy with the products as they were incorrect”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“The taste is okay, but the birthday card is disappointing (broken as per the photo)”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“Prompt and safe delivery. Cake looked good. We dont feel that the taste of the cake is as good as it used to be when we first started ordering it. Maybe ingredient quality?”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“Delivery was on time and easy order”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“The cake itself was lovely but I felt slightly disappointed for the price. If you are in a pinch and need something conveniently delivered - so you don’t have to transport a cake for example, this may be worthwhile and the cake tastes great. However, next time I would personally spend the money at a local baker as I believe I would get more value for money.”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“The service from the start to the end is excellent. The presentation of the cake itself and even the box is excellent, but when it comes to the taste and flavour of the cake, I’m afraid it was not much in it, pretty basic.”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 9 months ago

“Normally really interesting combinations and yummy vegan offering. The vegan chocolate cake is great. Gluten free offering is less not so good.”

Posted 9 months ago

“Delivered as requested.”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 9 months ago

“Delivery as instructed. Very expensive”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 9 months ago

“I wish the cake boards were cleaner. This is the second time I’ve received the cake with a messy board.”

Posted 9 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 9 months ago

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Cutter and Squidge is rated 4.6 based on 17,210 reviews