Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,723 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 27th September 2026

1967

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake that was provided was a very tough and dry cake. It literally ruined the experience as no one could eat this tough cake. Why are the cakes so dry? I hadn’t read your reviews until now and realise this seems to be an occurring issue and are you actually addressing the issue or seeking to just continue taking the money? Your team is fine serving inedible cakes? If you can not consistently provide a service and product do stop as it’s extremely disappointing ordering a cake for an occasion and no one enjoys it. Extremely disappointing Based on this experience so would not be ordering again from this company given the utter dryness of the cake, it was tough to even cut through that’s how awful the cake was, so whatever you are doing to preserve these cakes is not working! The cake was a little damaged I presume due to the travel aspects, was squashed in around some of the edges. A pretty cake picture with no substance at all!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 2 years ago

“Easy simply payment and delivery process, arrived on time. Quality of cakes are amazing!”

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Posted 2 years ago

“Timely, nice gifting proposition but the cakes are very sweet.”

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Posted 2 years ago

“Very happy with the product and service!”

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Posted 2 years ago

“Ordered the blueberry lemon cheesecake for my wifes birthday and it was a massive hit! This cake is to die for. We absolutely loved the flavours and the delicious crunchy bits inside the cake to add balance. Definitely recommend and will order again!”

Cutter and Squidge 5 star review on 24th October 2023

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Posted 2 years ago

“lovely vegan cake!”

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Posted 2 years ago

“I totally enjoyed the cake. Looked beautiful and tasted as nice. I had ordered a candle alongside and this wasn’t sent. Overall, worth the purchase and the birthday boy enjoyed the cake too.”

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Posted 2 years ago

“Delicious cake!”

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Posted 2 years ago

“Easy to order, good selection, delivered on the nominated day. Recipients were delighted and said the brownies were delicious.”

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Posted 2 years ago

“Fabulous, thank you so much. It was a gift, and my brother loved it. x”

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Posted 2 years ago

“I send these as gifts for every occasion. I received them once and now gift them to people as much as I can. They are delicious, elegantly presented and a beautiful present!”

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Posted 2 years ago

“Quick delivery, looked nice. But eaaaay too sickly and dense. Inedible to be honest. Very very sweet.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.

Posted 2 years ago

“I sent these to my niece when she broke her ankle. She liked them.”

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Posted 2 years ago

“Very good quality cake and packaging. Simple to order. Prompt delivery. Good range of products. Good website.”

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Posted 2 years ago

“Always well received by everyone I have sent these delicious brownies to”

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Posted 2 years ago

“My boyf loves it! It’s soooo gooodddd”

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Posted 2 years ago

“The cake was really nice- however, the service wasn’t great. We wanted to pick up the cake from the shop since we were not sure what time we would be home that day. We were told that there were only 5 options for cake if we wanted to pick it up at the store- I did not understand why, surely all they had to do was get the cake from online to the store where we could pick it up (I made the call weeks in advance, so they had enough time to coordinate this). We had to change plans for a full day birthday day out just to stay home and wait for the cake to arrive… which was a shame.”

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Posted 2 years ago

“Bought for for colleagues as a little treat and they loved them 🥰 x”

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Posted 2 years ago

“Everything about this company is wonderful, delicious cakes, great communication and customer care beyond belief, thank you.”

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Posted 2 years ago

“Very delicious”

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Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 19,723 reviews