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Cutter and Squidge Reviews

4.6 Rating 18,501 Reviews
89 %
of reviewers recommend Cutter and Squidge
Company Reviews Product Reviews
10,310
 Metrics
4.6
Based on 18,501 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Annabelle Argent
Verified Buyer
“Ordering and delivery went very smoothly and I highly recommend this wonderful selection.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Great customer service. Someone from the team (Chris) reached out to me by email to confirm all the details and make sure that everything was okay with our order. Delivery was smooth and took the stress out of our day.”
Helpful Report
Posted 4 months ago
Noura Naous
Verified Buyer
“Lovely cake , amazing customer service as well . Emma was very helpful . But I advice ordering a day in advance ( for delivery date ) as there could be a bit of delay in the delivery”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“We encountered a problem with the order but the company refunded the amount which was very generous of them. Thank you.”
Helpful Report
Posted 4 months ago
Christine Weston
Verified Buyer
“Ordering was easy - great communication and delivery was on time - excellent service”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Great service”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Excellent customer service, when our first cake got slightly damaged in transit they arranged a re delivery immediately in time for my baby shower the next day, very responsive and checking in that everything was okay.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“On this occasion due to the cake provided, disappointing”
Helpful Report
Posted 4 months ago
Sheila Madigan
Verified Buyer
“Ordered 2 cakes of which was delivered on the birthday day however The vegan chocolate fudge cake was delicious but unfortunately the Victoria sponge cake was very dry”
Helpful Report
Posted 4 months ago
Kelly Brooks
Verified Buyer
“I ordered a cake for my husband’s birthday, it was absolutely delicious! So good. The ordering process was quick and easy and it was well worth it!”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Quick delivery great product. Only issue was that the postman left it out in extreme heat instead of knocking on door .”
Helpful Report
Posted 4 months ago
Ann Connelly
Verified Buyer
“Ordered these for my daughter who wasn’t feeling well Fast delivery and extremely tasty cupcakes She was delighted”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“I made a large cake/brownies order from Cutter and Squidge for an office retirement party. The cakes not only looked amazing, but the taste was out of this world! I've never had so many compliments on choice of cakes and have passed along my recommendation to many others. I know of at least two other orders on the horizon and suspect there will be a great deal more. I simply cannot recommend them enough! :)”
Helpful Report
Posted 4 months ago
June Stoneham
Verified Buyer
“Online delivery. Ordering and delivery very good”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Bought for a friend's birthday. She really liked them and especially liked the Caramel ones! Would buy again.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“They provide a very easy to use and reliable service!”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Ordered a cake for my daughter’s birthday and placed a wrong delivery date by accident. After contacting Cutter & Squidge customer service team, I received an excellent assistance from Miche, who sorted the delivery date for me. The quality of the cake was very good and it arrived in immaculate condition, despite the heatwave on the delivery date. Will be ordering again soon.”
Helpful Report
Posted 4 months ago
Mr And Mrs Karl Gibbins
Verified Buyer
“Easy to eat as my father in law struggles with the consistency of food. He ate then without difficulty.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Great cake. Thank you.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Disappointing, sending orders out of date before delivery!.”
Helpful Report
Posted 4 months ago
Cutter and Squidge is rated 4.6 based on 18,501 reviews
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