Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,376 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, delivered within 24 hours of ordering”

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Posted 4 months ago

“Looked amazing, melt in the mouth and so delicious”

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Posted 4 months ago

“Great. Easy ordering, good value. Kept informed regarding delivery. Items always arrive fresh and delicious.”

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Posted 4 months ago

“Love the varieties of cakes provided. 😊👍”

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Posted 4 months ago

“Very tasty but for the price should be atleast 8inches”

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Posted 4 months ago

“Prompt delivery & good packaging.”

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Posted 4 months ago

“Hi A Huge Thank you for the most delicious cake .It was scrumptious.. xI will definitely be ordering another one soon .Many thanks and Kind Regards Susie Moorhouse 💖🏆👑”

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Posted 4 months ago

“Have always arrived on selected date and are still reasonably priced”

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Posted 4 months ago

“Delicious 😋”

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Posted 4 months ago

“Wow, I am blown away by how good the cake and the service was. Delivery was perfect, packaging was excellent, cake was delicious. Price was very good too. Will certainly order again!”

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Posted 4 months ago

“Tasty cake and delivered right on time!”

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Posted 4 months ago

“See above.”

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Posted 4 months ago

“Does not deliver their cakes. Ordered for a birthday, two weeks later still nothing has arrived. I imagine if it ever does arrive it will be vile and rotten by then. No apology. No recognition of a birthday spoiled. No refund offered, just a voucher to reorder with them! Awful”

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Posted 4 months ago

Hi there, We’re really sorry to hear about this. We haven’t been able to find a ticket from you regarding the order, so please do reach out to us at hello@cutterandsquidge.com so we can look into it and support you 💛. Customer Experience Team 🍰

Posted 4 months ago

“All absolutely delicious, particularly the salted caramel!”

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Posted 4 months ago

“For Cutter and Squidge, I gave them 5/5 stars for everything. My only issue was with the delivery which unfortunately let my overall experience down. DPD left the package upside down (when there was a clear label for the right way up), and did not wait for me to answer the door. I won’t let DPD take the whole review as that is a separate issue but ask that alternative courier company is used to ensure the customer experience is 5 stars from start to end. We will be returning customers of Cutter and Squidge and will recommend to friends and family.”

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Posted 4 months ago

“Really lovely cake, very well packaged and delivered in good time. Ordering was a little confusing but the chat help line is pretty helpful.”

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Posted 4 months ago

“This review is my honest opinion as a first time customer. The cake arrived on time no issues there and to add delivered outside of London. The cake looked fine and as advertised. However, when I tried the cake it was dry and tasted salty. I wasn't getting any of the flavours. I was not happy. I searched the reviews and thought is it just me? The next day I thought ok let me try and warm the cake up and put some milk on it before it goes into the microwave. Only after that, it tasted good! Everything was slightly melted but sponge tasted fine and I could actually taste the caramel and dried raspberries etc. Wish I didn't have to warm it up for it to taste decent and I would have liked it to taste the same cold. ”

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Posted 4 months ago

Thanks so much for sharing your experience. We’re glad the cake arrived on time and looked as expected. We understand it wasn’t quite what you hoped for at first — our cakes do taste best when brought up to room temperature, which can take a few hours in colder months. That’s because we use real butter, and while cold, the flavours can be a bit muted. We’d love the chance to make your next experience fully delicious. Please do get in touch with us at hello@cutterandsquidge.com and we’ll be happy to help. Customer Experience Team 🍰

Posted 4 months ago

“Cutter & Squidge delovered a delicious and beautiful cake for my daughter's wedding in London. Even from the US, C & S was easy to work with and stayed in daily communication, preempting any possible delivery issues and confirming the order. I'd highly recommend Cutter & Squidge for both service and product.”

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Posted 4 months ago

“Overall good”

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Posted 4 months ago

“Amazing picture!”

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Posted 4 months ago

Cutter and Squidge is rated 4.6 based on 19,376 reviews