Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,376 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake was really good but the delivery is something C&S need to sort out. DPD left the cake outside my building, in the rain. Not on the porch, not outside my flat but outside my building on the. Road. This is extremely unprofessional”

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Posted 5 months ago

“Easy to order and great service. Loyalty program is an added bonus!”

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Posted 5 months ago

“Customer service not good”

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Posted 5 months ago

We’re sorry to hear that your experience with our customer service didn’t meet your expectations. Our team did arrange a replacement for you, but if there’s anything further we could have done, please get in touch at hello@cutterandsquidge.com — we’d love to understand and continue improving how we support our customers. The Cutter & Squidge Team 💛

Posted 5 months ago

We’re very sorry to hear that your afternoon tea experience wasn’t what you hoped, especially as it was a gift. We completely understand how disappointing this must have been and that it didn’t create the experience you wanted for your in-laws. Our team was happy to arrange the missing bottle to complete your order, but we understand this didn’t fully make up for the situation. Please do get in touch at hello@cutterandsquidge.com if you’d like to discuss this further — we’re always happy to listen and support. — The Cutter & Squidge Team 💛

Posted 5 months ago

“Wonderful company to buy from. Beautifully presented”

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Posted 5 months ago

“Excellent, will buy from them again!”

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Posted 5 months ago

“Effficent service, delivered as stated”

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Posted 5 months ago

“great quality indulgent cake”

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Posted 5 months ago

“Great customer service after I encountered a problem with delivery. Issue well resolved”

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Posted 5 months ago

“We were dissapointed when this gift came because we thought we had ordered an aftrnoon tea which included savoury items, this must have been our error when we chose it. However we must say that everything was of excellent quality, Also have a 12 hour delivery slot meant having to order the day before which was a bit inconvenient as our friend qwas 809 so is unable to eat too late”

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Posted 5 months ago

“Very helpful, thank you”

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Posted 5 months ago

“The experience from order to delivery was amazing Excellent comms throughout and the courier on the day was so helpful about leaving in a safe place as I had to go out”

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Posted 5 months ago

“This was a gift for my son and family. They tell me they loved the brownies.”

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Posted 5 months ago

“Good service.”

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Posted 5 months ago

“Very good! Well packaged.”

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Posted 5 months ago

“Good cake and service. Appalling piped disc for extra cost. Very bad quality”

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Posted 5 months ago

“Very impressed with the service and the cake!”

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Posted 5 months ago

“An exciting treat which made a precious family gathering even more special. Dainty, beautiful cakes which everyone was keen to taste.”

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Posted 5 months ago

“The cake arrived as scheduled and was well packaged and chilled. It was packed with cardboard and acetate cake collars to make sure nothing gets squished. I would purchase from here again!”

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Posted 5 months ago

“The whole process of ordering and delivery was great, also the cake was delicious and rich!”

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Posted 5 months ago

“I have always been impressed with each of my purchases. Ever since I walked into the store, on a lazy Saturday, and tried out the cake slices I have been hooked.”

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Posted 5 months ago

Cutter and Squidge is rated 4.6 based on 19,376 reviews