Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,995 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,995 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 7th March 2026

1940

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy to deal, packaged well, delivered on time, good quality product”

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Posted 4 months ago

“Very happy with the service , ordering , delivery.”

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Posted 4 months ago

“An acceptable experience, great presentation, but for the price I would expect a much better flavor”

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Posted 4 months ago

“High quality proudcts and like that thet try and be innovative . Also great that they are mindful of the various religious celebrations”

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Posted 4 months ago

“Great team. Fantastic service”

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Posted 4 months ago

“Excellent cake, delivered on time for a special occasion! Would recommend the product”

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Posted 4 months ago

“My first experience with Cutter & Squidge was nothing short of brilliant. I loved their packaging, attention to authentic flavours, and prompt delivery.”

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Posted 4 months ago

“Great service super fast delivery”

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Posted 4 months ago

“The person that got it said it was vey good.”

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Posted 4 months ago

“Great service and lovely products”

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Posted 4 months ago

“First responses to my requesting a refund were not satisfactory but once a human got involved the refund was immediate. Now I’m being asked to review a product that didn’t arrive. AI/ automatic response I assume? Whatever I’m not impressed.”

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Posted 4 months ago

We’re sorry your experience started off frustrating, but we’re glad our team could resolve it quickly once connected. We’re always working to make our support more personal, and your feedback helps us improve. 🍰 — Customer Experience Team

Posted 4 months ago

“Good variety”

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Posted 4 months ago

“Arrived on time with a good delivery window. Well packaged. Fresh and moist with delicious icing and filling. Not too sweet just right..”

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Posted 4 months ago

“Absolutely love Cutter and Squidge brownies! Their flavours are perfect, texture is nice and chewy without being hard, and the customer service is fab!”

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Posted 4 months ago

“This cake went down so well, zero crumbles left over. I was very surprised that even our younger children unexpected loved the flavours. Very fresh and tasty.”

Cutter and Squidge 5 star review on 27th October 2025

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Posted 4 months ago

“I thought they price was a little expensive for the size of the treats. The sponges on some were a little dry, and the consistency was a little clawing on some of them. Would not purchase again.”

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Posted 4 months ago

We’re sorry to hear your treats didn’t meet your expectations this time. Every bake is handmade with care using all-natural ingredients, and we always do our best to show accurate size and presentation through our product photos and videos. Your feedback is really appreciated. — Cutter & Squidge Team 🍰

Posted 4 months ago

“Great service and received updates. Great packaging of the cake.”

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Posted 4 months ago

“Wow, where do i even start. Randomly they appeared on a fb advert so I decided to checkout their website, Diwali sweets looked amazing so decided to place an order just before 4pm and items were delivered the next day. One of the best packaging and all environment friendly too. Fancy little bite size cakes, esp Diwali selection was out of this world. Being on a special diet i was missing Indian sweets for few years but this Diwali was made special as these were amazing flavours in a little portion size. Absolutely loved it. Thank you Cutter and Squidge keep up the good work. My family will be your customers for life now :-)”

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Posted 4 months ago

“The flavor of the cake was nice. Too sugary it wasn’t fresh — it felt dry and seemed like it was a few days old. For the price, I expected a fresher and softer cake.”

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Posted 4 months ago

Hi Ramya, Thank you for sharing your feedback. This is certainly not the magic we aim to deliver, as our cakes should always bring joy to your special moments. We take our 100% Happiness Guarantee seriously and want to make this right. You can get in touch with us anytime at hello@cutterandsquidge.com — Customer Experience Team 🍰

Posted 4 months ago

“Tiny bitesize. They are certainly not cupcakes!”

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Posted 4 months ago

Thanks so much for your thoughts! Our Diwali selection box, like our classic Squidge Selection Box, is made up of bite-size treats, including our mini cupcakes. We always aim to show their size clearly through our product photos and videos so everyone knows what to expect. We’re glad they added a little sweetness to your celebration! 🍰 — Customer Experience Team

Posted 4 months ago

Cutter and Squidge is rated 4.6 based on 18,995 reviews