Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,675 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 21st December 2025

Daniella Castelucci

Cutter and Squidge 5 star review on 15th December 2025

Tharushi Sirimanne

Cutter and Squidge 5 star review on 13th December 2025

MONTSERRAT PEÑA VILLELA

Cutter and Squidge 5 star review on 9th December 2025

Esther Udeh

Cutter and Squidge 5 star review on 5th December 2025

Anonymous

1921

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake was delivered on time and also looked beautiful, the only issue is was that it was very dry. Which was disappointing as I was in charge of bringing cake for a special event and no one finished it because it was so dry. Cake was stored how it was recommended, in the fridge and taken out 4 hours before eating.”

Helpful Report

Posted 4 months ago

Thanks so much for your feedback. We’re sorry the cake didn’t hit the mark this time — we really appreciate you letting us know. We’ve sent you a message with a little lemony surprise, so be sure to have a peek in your inbox 🍋 — Customer Experience Team 🍰

Posted 4 months ago

“Love the taste and flavour profile. Been ordering from cutter and squidge for years and the cakes are always moist and good quality.”

Cutter and Squidge 5 star review on 12th August 2025

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Posted 4 months ago

“The wedding cake itself was really nice cake and the customer service by cutter & squidge is really professional. Unfortunately the couriers they use do not match up to their service. The day before my wedding I received an email the delivery had been cancelled and after spending a long time on the phone it was established it was not cancelled but was delivered to the wrong address which meant I then had to spend the day tracking down where it had been delivered to. Not ideal the day before your wedding!”

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Posted 4 months ago

Thanks so much for you feedback! We’re so happy the cake was enjoyed and to have played a small part in your special day. We’re sorry again for any delivery confusion. Our partner courier will follow a clear protocol to communicate updates with us, so we can ensure our customers are well looked after by our Cutter & Squidge Team. Wishing you both all the sweetness in the world as you start married life 💛 — Customer Experience Team 🍰

Posted 4 months ago

“I'd recommend again and again.”

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Posted 4 months ago

“Perfect gifts - absolutely delicious!”

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Posted 4 months ago

“Seems like a good small business that's growing and I would use this company again to try some of their other sweets treats”

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Posted 4 months ago

“Usually cakes are nice. But the passion fruit and pistachio one isn’t.”

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Posted 4 months ago

Sorry to hear the Passion Fruit & Pistachio cake wasn’t to your taste, we know flavours can be quite personal. We’re glad you’ve enjoyed our other cakes, and if there was a specific issue with this one, we’d really love to hear from you. – Customer Experience Team 🍰

Posted 4 months ago

“We love your Hazlenut cake. Have not tried any other ones”

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Posted 4 months ago

“Bad service and cake was all broken into pieces!!”

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Posted 4 months ago

We’re sorry to read your review and hear your Chocolate Fudge Caramel Cake arrived damaged. We couldn’t find any record of you contacting us directly, which means we’ve not yet had the chance to make things right for you under our 100% Happiness Guarantee. If you’re able to get in touch with our Customer Experience Team, we will do everything we can to make things right for you. – Customer Experience Team 🍰

Posted 4 months ago

“The cake was sublime, enjoyed by all. And the ordering process and delivery service were seamless. Highly recommend you!”

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Posted 4 months ago

“Very helpful.”

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Posted 4 months ago

“online easy to negotiate”

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Posted 4 months ago

“Great service and fabulous treats!”

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Posted 4 months ago

“The chocolate fudge caramel cake was delivered on time, beautifully packed, great value and DELICIOUS. I will definitely order from Cutter and Squidge again.”

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Posted 4 months ago

“Great cake and delivery service”

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Posted 4 months ago

“Thank you very much - cake was delivered on time and went down a storm - the non-vegans couldn't believe it was a vegan cake as it tasted so good”

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Posted 4 months ago

“The website was very easy to use and the cake arrived in good time Thank you”

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Posted 4 months ago

“Thanks! It was a great service, fully recommended.”

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Posted 4 months ago

“Arrived on time , cake lovely would use again .”

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Posted 4 months ago

“In our family a lot happens in July, including two birthdays and an anniversary; so celebrating with the Luxury Vegan Hamper, mini cupcakes, and chocolate-orange popcorn was perfect! I’m in the US, and he’s in the UK, so I really appreciate how easy it is to order; and the timeliness of the delivery. I’ll definitely be ordering again.”

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Posted 4 months ago

Cutter and Squidge is rated 4.6 based on 18,675 reviews