Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,501 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 4th November 2025

Sweta Patel

Cutter and Squidge 5 star review on 25th October 2025

Anonymous

Cutter and Squidge 5 star review on 18th October 2025

A C Scott

Cutter and Squidge 5 star review on 12th October 2025

Alessandra Madio

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They did replace a wrong order very quickly but the replacement wasn't much better. I've seen a lot better vegan brownies made.”

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Posted 4 months ago

“I didn't receive my treats and so I am unable to review them. In fact, I found customer service to not be very helpful on the two occasions I have contacted them. I am still waiting to hear what is happening regarding the resolution of my order from a few weeks ago and it has put me off from ordering again.”

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Posted 4 months ago

“Saw the advert on the internet and went straight to your website and haven't looked back since. Absolutely delicious brownies with stunning flavours and presentation box. Well done to you all.”

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Posted 4 months ago

“The service was straightforward, easy to order, no issues with delivery at all. Highly recommend”

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Posted 4 months ago

“Products always tasty and beautifully presented. They are delivered on the date required. They are well packaged and arrive intact. Also use a very good courier that lets you know date and window of time.”

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Posted 4 months ago

“Delicious”

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Posted 4 months ago

“Good company to deal with. Thank you.”

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Posted 4 months ago

“Outstanding.”

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Posted 4 months ago

“Thank you team, you were amazing”

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Posted 4 months ago

“Great service, very easy website to order from and lots of choice too.”

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Posted 4 months ago

“Uniquely presented. And the best part is it can be delivered through door post.”

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Posted 4 months ago

“Gorgeous brownies just not what was expected”

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Posted 4 months ago

“My second order from Cutter & Squidge. So far, so GOOOOOOOD! 👍🏻😁”

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Posted 4 months ago

“Very prompt delivery to our friends in Shropshire. They were delighted especially with the 'mega scones' and said they would recommend Cutter & Squidge to others 😀 Thank you!”

Cutter and Squidge 5 star review on 20th June 2025

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Posted 4 months ago

“The passionfruit and pistachio cake was very delicious, good value for money and arrived in a lovely white tin, delivery service was very good.”

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Posted 4 months ago

“MISDELIVERED I cannot comment on the quality of the brownies I ordered as due to DPD tracking showing a photo of a courier delivering it incorrectly to a garden path instead of a front door, the recipient (it was a bereavement and I thought brownies would be better than flowers) did not find it for a week and they were all mouldy. Yes, it was a courier issue, but on telling Cutter and Squidge about the issue and advising them to remind the couriers that these were perishable goods, I was told by customer services that the courier had delivered them to the front door and they they showed an image which was totally irrelevant and the tone of the letter was to the effect that both me and the recipient were lying. I hadn’t actually asked for a refund, and I wasn’t offered the opportunity to get a new box sent out. On escalating this I had an apology from one of the founders, an assurance that they were concentrating on making customer service follow the company ethos and a refund was immediately effected”

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Posted 4 months ago

“Based on my comments I probably won’t use them again.”

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Posted 4 months ago

“Great company. They offer something a bit different and the cookie pie 🥧 is a great example of this”

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Posted 4 months ago

Hi there, We’re all about doing things a bit differently, so this made us smile! The cookie pie 🥧 is definitely a star in our line-up — we’re so glad you enjoyed it. Thanks for the kind words and the love 💛 Customer Experience Team

Posted 4 months ago

“Good service and on time”

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Posted 4 months ago

Hi there, So glad to hear everything arrived right on time and the service hit the mark 🚚✨ Thanks for the lovely feedback — it means a lot! Customer Experience Team

Posted 4 months ago

“A lovely little company which does delicious treats. Such a good idea if you are stuck for a present. Lovely packaging too!”

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Posted 4 months ago

Hi there, Thanks so much — we love being the go-to for those “stuck for a present” moments 🎁🍰 And we’re glad the packaging made you smile too! Here’s to many more delicious treats ahead 💛 Customer Experience Team

Posted 4 months ago

Cutter and Squidge is rated 4.6 based on 18,501 reviews