Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,996 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 7th March 2026

1940

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went as stated.”

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Posted 4 months ago

“Good service and listened to instructions”

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Posted 4 months ago

“Lovely items, was very pleased to find such a variety of products but also a variety of occasions covered. A lovely treat with easy delivery.”

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Posted 4 months ago

“I think the cake receipt etc is good but somehow company need to make delivery time shorter so you don’t pack the cake two/three days before the delivery date!!!”

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Posted 4 months ago

“Cake arrived on time, beautifully presented and securely packaged. Everyone thoroughly enjoyed the cake and commented it was the best vegan cake they had tried!”

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Posted 4 months ago

“The cake was lovely and enjoyed by all the family . Especially my Mum in law who’s birthday , it was for 93 yrs young .”

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Posted 4 months ago

“Great delivery! Delicious cakes - I've tried 3! Good value for money! Would highly recommend!!!”

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Posted 4 months ago

“I found them during Covid and they were apart from usual high street rich heavy cakes . Prompt service and were just like I baked them at home.”

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Posted 4 months ago

“I have used Cutter and Squidge a few times to deliver delicious quality cakes for special occasions. The quality is consistent and I would recommend.”

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Posted 4 months ago

“I loved the fact that it delivered all the way from London to Liverpool.”

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Posted 4 months ago

“Pricy for size of cake , well presented”

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Posted 4 months ago

“Very good company.Would certainly recommend and order from them again”

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Posted 4 months ago

“Great gift for our grandparents, they loved it. Lovely packaging.”

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Posted 4 months ago

“Pretty disappointed with the haphazard delivery of the cake and flowers. Ordered a cake and bouquet to be delivered to my sister's apartment for the bouquet only for the cake to arrive a little battered up and packaged like an Amazon parcel which gave quite a poor impression. On the bright side, she said it tasted good which I'm glad about. In addition to that, the flowers I ordered alongside the cake came about two days late (despite the express shipping) and came in poor condition and lacklustre wrapping, nothing like the image on the website. Regretted paying money for the bouquet.”

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Posted 4 months ago

Thank you for taking the time to share your feedback. We are so sorry to hear that your experience didn’t feel as special as it should have. While we’re glad your sister enjoyed the cake, we completely understand how disappointing it must have been to receive the parcels in less than perfect condition. Our packaging is designed to protect the precious (and delicious!) contents during transit, and once the outer packaging is removed, you’ll find our signature orange Cutter & Squidge packaging inside. The flowers are dispatched separately from our Flower Studio, and although we do our best for both parcels to arrive together, there can occasionally be a short courier delay. The blooms are chosen at the perfect growth phase, so if a few stems arrived looking a little tired from their journey or with closed buds, they usually perk up beautifully after a trim and some fresh water, blooming fully over the next few days. We really appreciate you sharing your thoughts and will use your feedback to keep improving the experience for our customers. - Cutter & Squidge Team

Posted 4 months ago

“Had an issue with the delivery and my god-daughter ended up having to go to the store a few days later once it got sorted at Customer Service. Once she got the products she was happy with the quality. Thanks.”

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Posted 4 months ago

“Ordered the vegan brownies & mini cupcakes which were delicious & would fully recommend them”

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Posted 4 months ago

“Customer service was disappointing. I called them on 2 occasions about different issues, and to be fair there was probably not much they could do. But the lack of empathy and desire to help was noticeable.”

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Posted 4 months ago

Hi Amir, Thank you for taking the time to share your feedback. We’re really sorry to hear that your experience with our customer service team didn’t feel as warm or supportive as it should have. We always want our customers to feel heard and cared for, even when the options for resolving an issue are limited. If you’re happy to get in touch to share a bit more detail, we’d love the chance to help — you can reach us at hello@cutterandsquidge.com - Cutter & Squidge Team

Posted 4 months ago

“Love Cutter & Squidge!”

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Posted 4 months ago

“Always amazing brownies!”

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Posted 4 months ago

“Such a lovely vegan cake! Definitely in our top 3 of vegan cake suppliers!”

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Posted 4 months ago

Cutter and Squidge is rated 4.6 based on 18,996 reviews