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Cutter and Squidge Reviews

4.6 Rating 18,502 Reviews
89 %
of reviewers recommend Cutter and Squidge
Company Reviews Product Reviews
10,311
 Metrics
4.6
Based on 18,502 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Cutter and Squidge Reviews

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Brian Atkinson
Verified Buyer
“Very helpful and nothing to much for them would recommend”
Helpful Report
Posted 5 months ago
Hi there, Thank you so much for your kind words! 😊 We’re delighted to hear our team was helpful and went above and beyond. Your recommendation means the world to us! We look forward to helping you again soon. Warm wishes, Customer Experience Team 🍰
Posted 5 months ago
Yanina Putyatina
Verified Buyer
“Great service, use it every year, wide choice of cakes and they are always fresh and tasty. Something for everyone. :)”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Purchased lemon drizzle cake as a birthday cake, with two candles and a C&S cake tin. All very well received. Even the restaurant commented on the well made cake. Kept informed from order to doorstep. Arrived safely and was very well packaged. Most importantly the taste was delicious the lemon so fresh the cake so light yummy. Would definitely recommend C&S for an occasion or a treat for yourself.”
Cutter and Squidge 5 star review on 5th June 2025
Helpful Report
Posted 5 months ago
Linda Huxley
Verified Buyer
“Sent the box of 12 brownies to my daughter during her exams, she said they were delicious. All arrived safely on time too.”
Helpful Report
Posted 5 months ago
Rosemary Stark
Verified Buyer
“This cake was for my son . It was delicious!”
Helpful Report
Posted 5 months ago
Julie Hutcheon
Verified Buyer
“Recommend this very well run company. Provided an excellent service and pleasure to order from them.”
Helpful Report
Posted 5 months ago
Jennifer Harrison
Verified Buyer
“Great vegan options with excellent delivery!”
Helpful Report
Posted 5 months ago
Jennie Clease
Verified Buyer
“Lemon drizzle to die for! Moist and lemony!”
Cutter and Squidge 5 star review on 4th June 2025
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Over priced for tiny, not very tasty cakes.”
Helpful Report
Posted 5 months ago
Hi again, We’re sorry our cakes didn’t bring the joy you expected 🍰💔. We truly put our heart into every bake, so it’s disappointing to hear this wasn’t your experience. If you’d be open to giving us a second slice of your time, please reach out — we’d love the chance to make things right and hopefully change your mind 😊. Warm wishes, Customer Experience Team
Posted 5 months ago
Anonymous
Verified Buyer
“Fantastic customer service!”
Helpful Report
Posted 5 months ago
Geraldine Meech
Verified Buyer
“Great service and I would use again”
Helpful Report
Posted 5 months ago
Swarup Keswani
Verified Buyer
“Your team are very good and they look after clients professionally and you get 100/100. 😍🥰😘”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Delivered when designated. Updated along the way. Box and presentation was lovely.”
Helpful Report
Posted 5 months ago
Hannah Cowling
Verified Buyer
“Fulfilled the order as expected and arrived well packaged”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Bought the brownie box as a gift. I was told they were delicious. I have sent these as a gift before to other friends/family and they all said they enjoyed them.”
Helpful Report
Posted 5 months ago
Ciara Barry
Verified Buyer
“I ordered a raspberry and elderflower cake but sadly what showed up at my door was a Victoria sponge! No notification of the substitution from C&S so that I would have had the opportunity to cancel/amend my order. Phoned up and they said they had substituted because the cake I ordered was limited edition and no longer available - but was actually still listed for sale that day! They didn’t offer a refund but offered to send out a new cake, which I accepted but in hindsight should have pushed for a refund. The replacement cake was very mediocre and I won’t order from them again after this. Plenty of places do cakes via post these days that are better value and tastier in my experience.”
Helpful Report
Posted 5 months ago
Wendy Morgan
Verified Buyer
“Professional service and prompt delivery”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great company- delicious products delivered on time.”
Helpful Report
Posted 5 months ago
Sam Dobbing
Verified Buyer
“Excellent cake, easy ordering process, cake arrived safely and within the delivery window - what more could you ask for really. Many thanks to Cutter and Squidge for rescuing a big birthday from a happy customer in Leeds.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Almost messed up the delivery, I paid extra to get it delivered between 1-5pm, and even added it to the notes, and they still somehow messed up. They tried to deliver at 9am on the day when no one was there, had to find an alternative place to get it deliver to.”
Helpful Report
Posted 5 months ago
Hi there, We’re very sorry for the delivery mix-up and the inconvenience it caused. We understand how important a chosen delivery window is, so we refunded the delivery cost and arranged a full replacement order to be sent at a time that suited you. We hope these steps helped make things right, and we’re committed to ensuring your future deliveries go smoothly. Warm wishes, Customer Experience Team 🍰
Posted 5 months ago
Cutter and Squidge is rated 4.6 based on 18,502 reviews
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