Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,677 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,677 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 21st December 2025

Daniella Castelucci

Cutter and Squidge 5 star review on 15th December 2025

Tharushi Sirimanne

Cutter and Squidge 5 star review on 13th December 2025

MONTSERRAT PEÑA VILLELA

Cutter and Squidge 5 star review on 9th December 2025

Esther Udeh

Cutter and Squidge 5 star review on 5th December 2025

Anonymous

1921

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic cakes reliable delivery, excellent product!”

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Posted 5 months ago

“Lovely collection of hampers and gift ideas so there is lots to choose from. First time ordering from them and I found it to be a good service and delivery was one time.”

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Posted 5 months ago

“The service that I received from yourself was excellent. The major problem was with DPD who failed to deliver the parcel as agreed.”

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Posted 5 months ago

“always consistent and good”

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Posted 5 months ago

“prompt and flavourful cakes”

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Posted 5 months ago

“Great selection of cakes and delivered in great condition!”

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Posted 5 months ago

“I have updated this review and marked the company as Five star. The sign of a great company is one that genuinely wants to make it right when its customer has not had the best experience. I am very happy to say that Cutter and Squidge is one of those companies; my compliments, and I shall look forward to consuming many more of your products in the future.”

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Posted 5 months ago

“This particular item didn't meet the usual standards for Cutter and Squidge. It was very dense and didn't taste great. I contacted the team and they responded with great customer service, which is greatly appreciated and highlights what a good company they are.”

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Posted 5 months ago

Hi there! We’re really sorry to hear this bake didn’t hit the mark for you this time, but so glad we had the chance to make things right. Your kind words about our service mean a lot to the team. Thank you for giving us the opportunity, and we're excited to treat you to something truly delicious next time! — The Cutter & Squidge Team 🍰

Posted 5 months ago

“Thanks! So delicious and juicy!”

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Posted 5 months ago

“I always buy cakes here for birthdays, they have delicious cakes and enough variety to choose a different one every few months.”

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Posted 5 months ago

“Such delicious cakes. Sending them to all my friends and get same reaction every time!”

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Posted 5 months ago

“Lots of choice online and generally good quality products sent rapidly upon placing an order.”

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Posted 5 months ago

“Can’t review the brownies they never arrived.”

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Posted 5 months ago

Oh no, we're so sad to hear this. We really wish we got live updates from DPD, but unfortunately we aren’t notified if there’s a delay or issue — that’s why feedback like yours is so helpful. Your experience matters to us, and we’re already reaching out to you privately to offer a replacement and help make things right. Our happiness guarantee means a lot to us, and we’ll always stand by it. Cutter and Squidge Team 🍰

Posted 5 months ago

“Brilliant service and great cakes”

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Posted 5 months ago

“Everything was good”

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Posted 5 months ago

“Regrettably I was Disappointed with the purchase due to the cost.”

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Posted 5 months ago

We’re really sorry to hear you were disappointed. We put a lot of love and care into everything we make and use only premium ingredients — so it means a lot to us to know how our products are received. If there’s anything specific that didn’t quite meet your expectations, we’d really appreciate the chance to make things right. Feel free to reach out to us at hello@cutterandsquidge.com. Your feedback truly helps us grow and improve. Cutter and Squidge Team 🍰

Posted 5 months ago

“Reliable delivery, good packaging, happy customer.”

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Posted 5 months ago

“Difficult to say much about the company since I don't know much about them. The website heavily upsells, but that's just business and to be expected. Re. the quality of the food being sold, that's 100% on the directors and they should take a step back and think about how it reflects on the integrity of the business.”

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Posted 5 months ago

Thank you for taking the time to share your thoughts. We’re always open to feedback — especially when it prompts reflection. We’re a small bakery team that genuinely cares about quality and experience, and we’re proud of the ingredients and processes behind our products. That said, we’re always looking to improve. If you’d like to share more specific feedback, we’d really appreciate hearing from you at hello@cutterandsquidge.com. Cutter and Squidge Team 🍰

Posted 5 months ago

“I want to say that this has been a wonderful experience. Sample box delivered to the venue where we had part of the bridal shower. Hare and Billet - Blackheath - fantastic! Thank you Natalia for accepting this parcel for our 3.45 booking .Prompt and efficient. Sample was delicious. We divided it amongst bridal shower members each sampling and then we scored. We included the Groom, as he had arrived for this unboxing. Both bride and groom and other guests all scored. The top two were announced. The naked two tier cakes chosen… strawberry vanilla on top and double choc as bottom layer. How amazing ! And I’d like to make a huge shout out to Rebekah who emailed me and spent a good 30 mins answering all my questions before I ordered the wedding sample box. Will be ordering the wedding cake on Monday. My daughter and son in law are so happy xxxx well done Cutter and Squidge”

Cutter and Squidge 5 star review on 12th July 2025

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Posted 5 months ago

“They were sent for young man who has no family in uk”

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Posted 5 months ago

Cutter and Squidge is rated 4.6 based on 18,677 reviews