Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,744 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 25th October 2026

1968

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely clear communication, efficient delivery and delicious cake, whats not to love?”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear everything from communication to delivery and the cake itself hit the mark – “what’s not to love?” made us smile! ✨ Your kind words mean the world to our team 💛 We hope to bake for you again very soon 🎉

Posted 6 months ago

“efficient service, cake arrived on time and it was very well packaged and tasted delicious”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear everything from service to delivery and packaging was spot on – and that the cake tasted delicious too ✨ Your kind words mean so much to our team 💛 We hope to bake for you again very soon 🎉

Posted 6 months ago

“A beautiful presentation and scrumptious cakes - makes a lovely surprise gift”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you loved the presentation and found the cakes scrumptious – and even better that they made such a lovely surprise gift ✨ It means so much to be part of those special moments 💛 We hope to treat you again soon 🎉

Posted 6 months ago

“Excellent as always.”

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Posted 7 months ago

Thank you so much for your lovely review 💕 “Excellent as always” means the world to us – we’re so grateful for your continued support ✨ We can’t wait to bake for you again soon 💛

Posted 6 months ago

“Great communication and service, would like to some more affordable products.”

Helpful Report

Posted 7 months ago

Thank you so much for your review 💕 We’re really pleased to hear you had a great experience with our communication and service – that means a lot to our team ✨ We also really appreciate your feedback on affordability, and this will be shared with our team as we continue to review our range 💛 Thanks again for your feedback, and we hope to treat you again soon 🎉

Posted 6 months ago

“Mini cupcake selection was sent as a gift - it arrived well packaged and on time. Recipient was very happy with them and said they were yum!”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear your mini cupcake gift arrived on time and was beautifully received – and even better that they were enjoyed so much ✨ It means the world to us to be part of those thoughtful moments 💛 We hope to treat you again soon 🎉

Posted 6 months ago

“I was also really impressed with the customer as the parcel went missing in the post and they dealt with it really quickly and pleasantly.”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re really pleased to hear our team was able to support you quickly and smoothly when your parcel went missing – we know how important it is to resolve things like this promptly ✨ Your kind words mean so much to us, and we’re always here to help 💛 We hope to bake for you again very soon 🎉

Posted 6 months ago

“Make a great gift - everyone loves ❤️”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear our treats made such a great gift and were loved by everyone ✨ It means so much to be part of those special moments 💛 We hope to help you treat someone special again soon 🎉

Posted 6 months ago

“The desserts were actually very tasty. The brownies were a hit with the family. My only criticism is that the shortbreads felt a little stale and there weren't many in the tin. I was a little disappointed in them. Otherwise the brownies are definitely well worth the money. Packed full of flavour. I would recommend the brownies.”

Helpful Report

Posted 7 months ago

Thank you so much for your review 💕 We’re really pleased to hear the desserts were enjoyed and that the brownies were such a hit with the family – packed with flavour is exactly what we aim for ✨ We appreciate your feedback on the shortbread too, and this will be shared with our bakery team as we continue to review and improve our range 💛 Thanks again for your recommendation, and we hope to treat you again soon 🎉

Posted 6 months ago

“Very professional, and very good communication overall.”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re delighted to hear you found our service professional with great communication – that truly means the world to our team ✨ Thanks again for your kind words, and we hope to bake for you again soon 💛

Posted 6 months ago

“Tastey but pricey for miniatures”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really pleased to hear you found the miniatures tasty, and we appreciate your comments on pricing too. Your feedback is important and will be shared with our team as we continue to review our range. Thanks again for your feedback, and we hope to treat you again soon ✨

Posted 6 months ago

“Between our family all of our celebration cakes are ordered from Cutter & Squidge. Nicely packaged and good delivery.”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear Cutter & Squidge is your family’s go-to for celebration cakes – that truly means the world to us! ✨ It’s wonderful to know everything arrives nicely packaged and with a smooth delivery too 💛 Thank you for your continued support, and we can’t wait to be part of your next celebration 🎉

Posted 6 months ago

“Was disappointed”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really disappointed to hear that your experience left you feeling this way. This isn’t the experience we want for our customers, and your feedback is important to us. If you’d be open to sharing more, we’d love the opportunity to look into this further – please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details. Thank you again for your feedback.

Posted 6 months ago

“The Ramadan cake was too sweet”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback with us 💛 We’re sorry to hear the Ramadan cake was too sweet for your taste. We know how important that balance is, and your comments will be shared with our bakery team as we continue to refine our recipes. To allow us to look into this further with you, please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details. Thank you again for your feedback, it’s truly appreciated ✨

Posted 6 months ago

“A beautiful gift!”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you found the order a beautiful gift – that truly means the world to us ✨ We hope to help you treat someone special again soon 💛

Posted 6 months ago

“Very thin and small cut brownies compared to others on the market.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback with us 💛 We’re sorry to hear the brownies didn’t meet your expectations in terms of size and thickness. If you’d like us to look into this further with you, please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details. Thank you again for your feedback.

Posted 6 months ago

“Lovely company x yummy products and great offers”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you’re enjoying our products and offers – that truly means the world to us ✨ Thanks again for your kind words, and we hope to treat you again soon 💛

Posted 6 months ago

“I have sent Cutter & Squidge brownies a few times now and have never had a bad reception! And am never disappointed when receiving them myself.”

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear our brownies have been so well received every time – and that they never disappoint when they arrive for you too! ✨ Your continued support means so much to our team, and we’re so grateful to be part of your gifting and treating moments 💛 We can’t wait to bake for you again soon 🎉

Posted 6 months ago

“I was disappointed by the fact that I paid for a message to be added (almost 6pounds) and I received the cake without the message. When I called them, they were pretty unhelpful and connected me to a customer service helpline that had no one available. It was critical that I received a cake with the personalised message that I paid off so I was very disappointed.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really disappointed to hear about your experience, especially as the personalised message was such an important part of your order. We understand how important those details are, and how frustrating it must have been not to receive it as expected. At the time, our customer service team was experiencing a particularly busy period, however we can see that we did follow up and refund the cost of the missing personalised message disc. Your feedback is incredibly important and will be shared with our team as we continue to improve both our processes and communication. Thank you again for your feedback.

Posted 6 months ago

“Good service, however cake was not nice”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really pleased to hear you had a positive experience with our service, but disappointed to hear the cake itself didn’t meet expectations. That balance is so important, and your comments will be shared with our bakery team for review. To allow us to look into this further with you, please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details. Thank you again for your feedback.

Posted 6 months ago

Cutter and Squidge is rated 4.6 based on 19,744 reviews