Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,502 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 4th November 2025

Sweta Patel

Cutter and Squidge 5 star review on 25th October 2025

Anonymous

Cutter and Squidge 5 star review on 18th October 2025

A C Scott

Cutter and Squidge 5 star review on 12th October 2025

Alessandra Madio

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service!”

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Posted 5 months ago

“They delivered it at a great time, the cake was so well protected, it was beautifully decorated and everyone loved it!”

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Posted 5 months ago

“The lemon cake was delicious and enjoyed by all”

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Posted 5 months ago

“Overall good”

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Posted 5 months ago

“Great products as always. I was a little concerned as the outside box was damaged and the delivery driver had left by a gate and not by the door. However the cakes were well wrapped and were perfect.”

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Posted 5 months ago

“Fantastic service and delivered with great packaging- so cake was well protected.”

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Posted 5 months ago

“Online Ordering was good, their telephone system not so though online chat made up for the communication. Cake delivery was on time and the cake was certainly delicious.”

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Posted 5 months ago

“The cake was amazing and I’m impressed that they allow next day delivery. However I was most impressed by the delivery driver who delivered my cake. I wasn’t home during the delivery time due to a miscommunication and the driver worked with me to ensure the cake was left in a safe place and went out of his way to shelter it as much as possible, and called and sent me a picture afterward. Fantastic service and fantastic product.”

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Posted 5 months ago

“We order Afternoon Tea for our granddaughter’s 20th birthday. She is a student at King’s College. She absolutely loved it and said everything was delicious. Delivered on the specified day. Will definitely order again.”

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Posted 5 months ago

“Superb service, right on time!”

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Posted 5 months ago

“Would totally recommend, great service.”

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Posted 5 months ago

“Salted Caramel were really tasty, after that they all were yummy but tasted the same. The instructions to refrigerate needs to be bigger and is there a use by?”

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Posted 5 months ago

“Fantastic service.”

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Posted 5 months ago

“Amazing! 🌟”

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Posted 5 months ago

“It was Amazing but little too sweet for me. (Cinnamon swirl)”

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Posted 5 months ago

“Excellent service and high quality products. Delighted”

Cutter and Squidge 5 star review on 29th May 2025

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Posted 5 months ago

“Great delivery”

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Posted 5 months ago

“We first bought these from your shop in Soho and loved them. We were so happy we can get them delivered. Best Brownies ever!”

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Posted 5 months ago

“Easy to use and delivered great product on time”

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Posted 5 months ago

“Didn't even receive our order at all after paying for next day delivery. So disappointed as it was for a good friend who was unwell. Was offered a new delivery but several days too late.”

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Posted 5 months ago

Hi there, We’re truly sorry it didn’t go to plan — especially as the gift was for someone unwell. We know how important these gestures can be. According to the DPD tracking, the original order was delivered successfully, but we completely understand that things can happen around deliveries. That’s why we did the best we could to make things right by sending a replacement straight away. We really hope it helped in some small way, even if the timing wasn’t quite what you’d hoped for. Warm wishes, Customer Experience Team 🍰

Posted 5 months ago

Cutter and Squidge is rated 4.6 based on 18,502 reviews