Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,207 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a tiramisu cake and personalized chocolate disc for my husbands birthday. The cake was absolutely gorgeous. I was a little worried about it being damaged in transit but needn’t have as it came so well boxed and in perfect condition. I accidentally chose the wrong delivery information and this was quickly rectified with a real person (after a bit of a chat with the AI 🤖!) Would definitely order again in future”

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Posted 5 months ago

“Cutter and Squidge have a great selection at affordable prices, I personally love the fast delivery, and accommodation to different dietary requirements.”

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Posted 5 months ago

“This was a perfect leaving treat for a staff member at one of my suppliers. She was thrilled with them and said they were delicious!”

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Posted 5 months ago

“Didn’t get delivery of my order on my son birthday which is really disappointed”

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Posted 5 months ago

We’re very sorry to hear about the disappointment caused. We’ve checked your order and our records show that the cake was delivered on the nominated date and received by your son’s student living reception. We haven’t received any previous contact from you, so please do get in touch with us at hello@cutterandsquidge.com so we can review this further and ensure everything is resolved. — The Cutter & Squidge Team 🍰

Posted 5 months ago

“I didn't find the ordering section of the website very easy, but otherwise all went well apart from the candles which seemed to get lost in the system, possibly the delivery”

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Posted 5 months ago

“Cake was absolutey delicious, however the incorrect delivery address was annoying and caused me much time trying to locate it. Would recommend not updating the delivery addresses provider by the customer as this is what caused the issue.”

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Posted 5 months ago

“The 'Thank You Mixed Mini Brownie Box' was very, very well received - delicious was the feedback! I cannot express enough the great customer service I received from Cutter & Squidge in arranging this delivery. They are top class! Thank you - I will certainly be recommending you and .....using you again.”

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Posted 5 months ago

“Unpleasent service”

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Posted 5 months ago

Hi there, We’re sorry to hear you felt your experience was unpleasant. Our team always strives to provide helpful and friendly support and works within the scope of our policies to resolve any concerns. In this instance, we weren’t able to proceed further as we didn’t receive the photos or details we requested to fully understand your concerns. We welcome further information so we can assist and ensure a positive experience. — Cutter & Squidge Team 💛

Posted 5 months ago

“Very easy to order on line. The cake looked exactly like the photo and was amazing”

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Posted 5 months ago

“As above. Service impeccable.”

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Posted 5 months ago

“WIll order from again!”

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Posted 5 months ago

“Amazing cake- delivered on time”

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Posted 5 months ago

“Have ordered your cakes in the past, amazing unique flavors, great service, reasonable prices.”

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Posted 5 months ago

“Their customer service is great and they seem lovely, the products are amazing, no hassle at all !”

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Posted 5 months ago

“Great products as always and super efficient”

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Posted 5 months ago

“A lot of cakes hit and miss but lovely natural flavours.”

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Posted 5 months ago

“My go to place for celebration cakes & treats”

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Posted 5 months ago

“Have ordered these twice as presents and they have been delivered very efficiently. Recipients have said they've been very nice but I can't vouch for this. Get an annoying number of emails from them so unsubscribed and then they ask for a review. Update....now had 5 emails asking .e to update the review! ironic as main complaint was about the number of emails....so I will review the rating down 👇”

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Posted 5 months ago

“Tasted amazing Everyone loved it Would definetly re-order”

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Posted 5 months ago

“Brilliant communication, easy to order and value for money for delicious treats”

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Posted 5 months ago

Cutter and Squidge is rated 4.6 based on 19,207 reviews