Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,549 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,549 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Cutter and Squidge 5 star review on 2nd August 2026

1955

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely store with amazing tasting cakes! Soho store has become a frequent visit. Great takes on flavour, making for delicious and decadent cakes.”

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Posted 8 months ago

“The website was easy to manage and the cake arrived on time and in good condition”

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Posted 8 months ago

“Easy to order. Nice to get a little extra treat and gain points. Well packaged. Delivered on time. What's not to like.”

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Posted 8 months ago

“Cake and additional items were a perfect birthday surprise!”

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Posted 8 months ago

“Attractive and good quality”

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Posted 8 months ago

“Second time using Cutter and Squidge so easy and lovely friendly staff will definitely use again.”

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Posted 8 months ago

“The delivery was incredibly quick and efficient, which made the whole experience even better. Everything arrived exactly as expected, and I really appreciate the blue light discount they offer—it’s a thoughtful touch that shows they value their customers. I’ll definitely be ordering again!”

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Posted 8 months ago

“Nice thank you”

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Posted 8 months ago

“Really great customer service. I had a question that needed answerwing before I could place the order and the staff was very helpful.”

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Posted 8 months ago

“Have ordered from here before, ended up getting our wedding cake from here too and we absolutely loved it. Arrived on time and was so delicious. Will always come back to Cutter and Squidge.”

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Posted 8 months ago

“Everything I've tried from Cutter and Squidge has been outstanding! I always buy birthday cakes and treats from here.”

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Posted 8 months ago

“So pleased with communication, products ordered was just delivery driver that let down the service but I contacted you to complain and DPD I am just hoping my Christmas delivery will be delivered as requested and not left on my doorstep”

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Posted 8 months ago

“First purchased - delighted and will order again.”

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Posted 8 months ago

“See feedback above”

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Posted 8 months ago

“Everything was streamlined. Delivery was perfect. Cake was well wrapped up.”

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Posted 8 months ago

“I ordered some brownies for my son's birthday. I clicked the ShopPay option to pay which required me to authorise my credit card and then pushed the order through. That evening when I checked my emails I noticed the delivery address was set to my home address even though I had entered my son's address. At this stage there was nothing I could do but wait for the delivery to arrive and then repost to my son. I contacted customer service. The reason why the delivery address had changed was because the ShopPay system overrides the details I entered. The confirmation email is sent out with a 30 minute window in which to change the address. However I could not access my emails until much later in the day so this was not an option for me. My original delivery was refunded but I had to pat £5.60 for the second lot of postage and the brownies took an extra 2 days to arrive so we're past their best when they got to their final destination. So beware if using ShopPay that you need to check your confirmation email so that you can change the delivery address to the address that you want the brownies delivered to.”

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Posted 8 months ago

“well recieved by the recipient.”

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Posted 8 months ago

“Superb range of delicious cakes and wonderful letterbox selection. Ordered with ease and delivered on time and excellent communications too. Thank you”

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Posted 8 months ago

“It was so yammy my daughter and the the whole family enjoyed it”

Cutter and Squidge 5 star review on 24th November 2025

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Posted 8 months ago

“Good products and where the products failed expected levels of quality, good and quick customer service (once you get over the AI tool automated responses).”

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Posted 8 months ago

Cutter and Squidge is rated 4.6 based on 19,549 reviews