Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,000 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 7th March 2026

1940

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to say much about the company since I don't know much about them. The website heavily upsells, but that's just business and to be expected. Re. the quality of the food being sold, that's 100% on the directors and they should take a step back and think about how it reflects on the integrity of the business.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your thoughts. We’re always open to feedback — especially when it prompts reflection. We’re a small bakery team that genuinely cares about quality and experience, and we’re proud of the ingredients and processes behind our products. That said, we’re always looking to improve. If you’d like to share more specific feedback, we’d really appreciate hearing from you at hello@cutterandsquidge.com. Cutter and Squidge Team 🍰

Posted 8 months ago

“I want to say that this has been a wonderful experience. Sample box delivered to the venue where we had part of the bridal shower. Hare and Billet - Blackheath - fantastic! Thank you Natalia for accepting this parcel for our 3.45 booking .Prompt and efficient. Sample was delicious. We divided it amongst bridal shower members each sampling and then we scored. We included the Groom, as he had arrived for this unboxing. Both bride and groom and other guests all scored. The top two were announced. The naked two tier cakes chosen… strawberry vanilla on top and double choc as bottom layer. How amazing ! And I’d like to make a huge shout out to Rebekah who emailed me and spent a good 30 mins answering all my questions before I ordered the wedding sample box. Will be ordering the wedding cake on Monday. My daughter and son in law are so happy xxxx well done Cutter and Squidge”

Cutter and Squidge 5 star review on 12th July 2025

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Posted 8 months ago

“They were sent for young man who has no family in uk”

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Posted 8 months ago

“service was good but the cake wasnt”

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Posted 8 months ago

“Delivery on time and prompt updates on status of delivery”

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Posted 8 months ago

“They are an amazing team, and the brownies were outstandingly good.”

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Posted 8 months ago

“Loved the cake,beautiful sponge. It arrived in perfect condtion,very well packaged. Excellent communication and delivery updates. Would not hesitate to buy again”

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Posted 8 months ago

“Great brownies and service/delivery”

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Posted 8 months ago

“Super easy website and communication not to fault. Delivery superb. Thank you so much A+++”

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Posted 8 months ago

A+++ review = A+++ customer! 💛 Thank you so much — we’re thrilled everything was a breeze from start to finish. — Customer Experience Team 🍰

Posted 8 months ago

“Excellant service and updates from start to finish x”

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Posted 8 months ago

We love to keep you in the loop 💌 So glad the whole experience felt smooth from start to finish — thank you for the kind words! — Customer Experience Team x 🍰

Posted 8 months ago

“Lovely. Well received Wedding Anniversary gift for Daughter and Son in law.”

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Posted 8 months ago

So glad it made their anniversary that bit sweeter 💛 Thanks for choosing us to be part of such a special moment! — Customer Experience Team 🍰

Posted 8 months ago

“Super cute Birthday gift. It is also tasty.”

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Posted 8 months ago

Cute and delicious? We’ll take that! 🎉 So happy it made a tasty birthday treat — thank you! — Customer Experience Team 🍰

Posted 8 months ago

“Ordered easily on line. Delivered on time. Good product. No complaints”

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Posted 8 months ago

That’s what we love to hear — smooth, simple, and just right 🙌 Thanks so much for the review! — Customer Experience Team 🍰

Posted 8 months ago

“Always excellent quality”

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Posted 8 months ago

Always striving to keep that quality top notch! Thanks so much for the kind words 💛 — Customer Experience Team 🍰

Posted 8 months ago

“Excellent cake (other goodies yet to be sampled), but we did have some delivery trouble - **out of the hands of the Cutter and Squidge folk, however.** The cake and other goodies ordered arrived a day late, but everything in wonderful condition. The cake was very well packaged to have excellently survived its extended detour in the delivery company's sorting facility - its cool pack had since reached room temp, but I'm sure it helped contribute to the great condition the cake arrived in. Many thanks to Cutter and Squidge for offering free delivery on my next order for the trouble encountered. :)”

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Posted 8 months ago

“No response at all from customer service when I noticed that you were sending the brownies to my billing address and not the address that was on the screen when I placed the order. Brownies left on doorstep in the sun in a heatwave. Didn't even taste nice - full of sugar, lived up to the 'squidge', or squelch. Had to buy a different gift for my colleague as I wasn't going to reorder the brownies after that experience.”

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Posted 8 months ago

“Very competent company, efficient, great delivery, website easy to navigate.”

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Posted 8 months ago

“Aside from the packaging issues, all other aspects were great.”

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Posted 8 months ago

“Very moist and extremely delicious .”

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Posted 8 months ago

“Lovely range of gifts, reasonably priced, delivered as promised. Would recommend.”

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Posted 8 months ago

Cutter and Squidge is rated 4.6 based on 19,000 reviews