Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,376 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was perfectly on time, but unfortunately the cake was very disappointing. It was the worst red velvet I’ve had — dry, and the cream was hard and not fresh. I was really surprised, especially because the reviews were very good before I ordered”

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Posted 6 months ago

We’re really sorry to hear that the cake didn’t meet your expectations, especially after the great feedback you’d seen beforehand. That’s certainly not the experience we want for our customers. We’d love the opportunity to understand more and support you, so please do get in touch with our team at hello@cutterandsquidge.com — we’re always happy to help. — The Cutter & Squidge Team 💛

Posted 5 months ago

“Delicious treats and amazing service. Highly recommend.”

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Posted 6 months ago

“Cute name for the business and the cakes are delicious too. Amazing thank you.”

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Posted 6 months ago

“The Diwali gulab jamun cake is exceptional. Would love to see them do more egg free cakes. Everything arrives so beautifully packaged”

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Posted 6 months ago

“You have some amazing gifts so my parents will have plenty of options for spending it. I have no idea whether they will choose a cake, Brownies or something else but I know that your food is really tasty as we have had a variety of treats over the years and I would happily trust you to provide my parents with something lovely.”

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Posted 6 months ago

“Amazing bakery”

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Posted 6 months ago

“I’m a fully fledged Squidgy (if there is a collective term for you all) so I’m always going to be a fan of the company. This stems from my very first Blueberry & Lemon cake which apart from being outstanding in itself, the presentation was out of this World. The packaging was spot on, this gives you confidence that you’re dealing with people who care & the delivery was on point. My Dad’s Birthday is coming up & I’m drooling over that Tiramisu but I just don’t know which one to get him (well it’s for all of us all really🤭) Love what you do Always Stuart”

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Posted 6 months ago

“Horrible. Package was left in a lobby without getting to the recipient.”

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Posted 6 months ago

We’re very sorry to hear that your order didn’t reach the recipient as expected. A replacement was arranged promptly, and our team reached out to confirm. If there’s anything further we can assist with, please get in touch at hello@cutterandsquidge.com — we’d be happy to help. — The Cutter & Squidge Team 💛

Posted 5 months ago

“Good selection, nice presentation, always good quality.”

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Posted 6 months ago

“Always a go to for cakes and sending foodies gifts”

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Posted 6 months ago

“I have ordered cakes and brownies, they arrive well packaged and have all been delicious. I really appreciate the loyalty points and enjoyed the discounts and extra things it brings ☺️”

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Posted 6 months ago

“Great customer service and great cakes!”

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Posted 6 months ago

“Tasted dry and artificial”

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Posted 6 months ago

Thanks for sharing your thoughts. We’re sorry the cake didn’t hit the mark for you. Just to reassure you, all our cakes are still handmade with all-natural ingredients, just like we’ve been doing from the start. We’d love the chance to make your next experience more enjoyable. Please get in touch at hello@cutterandsquidge.com and we’ll be happy to help. Customer Experience Team 🍰

Posted 4 months ago

“Great service”

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Posted 6 months ago

“Perfect gift to share the cakey joy!”

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Posted 6 months ago

“The delivery arrived the day after.”

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Posted 6 months ago

Thanks for your feedback. Our courier service isn’t a guaranteed day delivery, but we’d still love the chance to make things right. Please get in touch with us at hello@cutterandsquidge.com and we’ll be happy to help. Customer Experience Team 🍰

Posted 4 months ago

“Allways fabulous”

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Posted 6 months ago

“The cake came as described and was well received by the celebrant. I was happy with the packaging of the chocolate disc and the cake was fudgy and moist. The packaging kept everything secure and the delivery arrived by noon on the day. I was able to use my welcome discount and it’s great you get free delivery over a certain amount Will definitely use for my next celebration”

Cutter and Squidge 5 star review on 9th December 2025

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Posted 6 months ago

“Have ordered cakes from Cutter & Squidge for the past few years and they are always great quality and well loved - the gift voucher made a great gift so the recipient could choose their own!”

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Posted 6 months ago

“My go to for ordering baked goods for friends. Thank you!”

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Posted 6 months ago

Cutter and Squidge is rated 4.6 based on 19,376 reviews