Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,379 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,379 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good ………”

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Posted 1 year ago

“My cake was delivered”

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Posted 1 year ago

“Terrible customer service after website failure. Do not recommend”

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Posted 1 year ago

Hi there, We’re sorry to hear about your experience. After reviewing the details, it appears the address entered at checkout was incorrect. We did confirm this with you and had our tech team check for any website issues, but everything was functioning as expected. We understand mistakes happen and want you to know we’re here to help — we offered a goodwill gesture as a way to show our commitment to making things right. If you’d like to give us another chance, please don’t hesitate to get in touch. Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“These seem to be a team dedicated to making their business a success by supplying excellent products at prices that represent value for money, even when delivery cocts are included they still beat more local outfits.”

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Posted 1 year ago

“loved the brownies, didn't like the 10 million mailing list emails i got afterwards.”

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Posted 1 year ago

“Delivery on time. Nice products and well packaged. Did not appreciate the delivery driver leaving my items on the doorstep and leaving. If I hadn't heard the door, I wouldn't have known they were there, and left in the full sun.”

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Posted 1 year ago

“Highly recommend”

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Posted 1 year ago

“Cake and brownies absolutely gorgeous can’t believe how far they came arrived in excellent condition my daughter loved them. Will definitely be ordering again.”

Cutter and Squidge 5 star review on 25th May 2025

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Posted 1 year ago

“This was a birthday present for a family member which was beautifully presented and arrived on the correct day by DPD. She said both the brownies and cookie were lovely and she would thoroughly recommend to others.”

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Posted 1 year ago

“Really beautiful and delicious cake. Wpuld definitely order again, the flavours were wonderful.”

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Posted 1 year ago

“Excellent customers service and quality”

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Posted 1 year ago

“What a fantastic gift for my son during his finals. Great communication with the company too. Definitely recommend! 😊 (If only DPD were any good 🙄)”

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Posted 1 year ago

“Delivered on time.”

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Posted 1 year ago

“Good selection of cakes and pastries. Easy checkout and timely delivery”

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Posted 1 year ago

“The sweet and savfory afternoon tea for two was a treat for the senses. The food was not only delicious but nicely presented. Highly recommended.”

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Posted 1 year ago

“Fantastic cake and amazing service”

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Posted 1 year ago

“Prompt order and delivery! Great cake :)”

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Posted 1 year ago

“Online ordering and delivery worked. Although i paid extra fee for a morning delivery (until 1pm), and it didn't arrive until 3pm. But the real review of a cake has to be the cake. It was at best average. It was dry, and the topping was pretty but not that tasty. I've ordered from Sponge, or Konditor, before and their cakes were much better. I'll go back to that.”

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Posted 1 year ago

“This is a very nice company that follows through with perfect delivery.”

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Posted 1 year ago

“So happy we found you to have delicious cakes for our wedding delivered to a small village in Cheshire”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 19,379 reviews