Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,379 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,379 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall good”

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Posted 1 year ago

“Great products as always. I was a little concerned as the outside box was damaged and the delivery driver had left by a gate and not by the door. However the cakes were well wrapped and were perfect.”

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Posted 1 year ago

“Fantastic service and delivered with great packaging- so cake was well protected.”

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Posted 1 year ago

“Online Ordering was good, their telephone system not so though online chat made up for the communication. Cake delivery was on time and the cake was certainly delicious.”

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Posted 1 year ago

“The cake was amazing and I’m impressed that they allow next day delivery. However I was most impressed by the delivery driver who delivered my cake. I wasn’t home during the delivery time due to a miscommunication and the driver worked with me to ensure the cake was left in a safe place and went out of his way to shelter it as much as possible, and called and sent me a picture afterward. Fantastic service and fantastic product.”

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Posted 1 year ago

“We order Afternoon Tea for our granddaughter’s 20th birthday. She is a student at King’s College. She absolutely loved it and said everything was delicious. Delivered on the specified day. Will definitely order again.”

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Posted 1 year ago

“Superb service, right on time!”

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Posted 1 year ago

“Would totally recommend, great service.”

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Posted 1 year ago

“Salted Caramel were really tasty, after that they all were yummy but tasted the same. The instructions to refrigerate needs to be bigger and is there a use by?”

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Posted 1 year ago

“Fantastic service.”

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Posted 1 year ago

“Amazing! 🌟”

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Posted 1 year ago

“It was Amazing but little too sweet for me. (Cinnamon swirl)”

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Posted 1 year ago

“Excellent service and high quality products. Delighted”

Cutter and Squidge 5 star review on 29th May 2025

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Posted 1 year ago

“Great delivery”

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Posted 1 year ago

“We first bought these from your shop in Soho and loved them. We were so happy we can get them delivered. Best Brownies ever!”

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Posted 1 year ago

“Easy to use and delivered great product on time”

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Posted 1 year ago

“Didn't even receive our order at all after paying for next day delivery. So disappointed as it was for a good friend who was unwell. Was offered a new delivery but several days too late.”

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Posted 1 year ago

Hi there, We’re truly sorry it didn’t go to plan — especially as the gift was for someone unwell. We know how important these gestures can be. According to the DPD tracking, the original order was delivered successfully, but we completely understand that things can happen around deliveries. That’s why we did the best we could to make things right by sending a replacement straight away. We really hope it helped in some small way, even if the timing wasn’t quite what you’d hoped for. Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“Great service, delivered on time.”

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Posted 1 year ago

“Great service, brilliant communication, delivered on time. Excellent, will definitely use again”

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Posted 1 year ago

“However, I was delighted with the service, from the choice of goodies available online and the ease of ordering, to the speed of delivery. As it happened, they arrived on his birthday, which was the icing on the cake (if you'll pardon the pun). Many thanks!”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 19,379 reviews