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Cutter and Squidge Reviews

4.6 Rating 19,556 Reviews
89 %
of reviewers recommend Cutter and Squidge
4.6
Based on 19,556 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Cutter and Squidge Reviews

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Anonymous
Anonymous  // 01/01/2019
Lovely cakes! Filling and decorating
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Posted 2 years ago
Great company to deal with, ordering is simple, the cake arrived on time and looked exactly as shown on the website.
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Posted 2 years ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.
Posted 2 years ago
Amazing cakes and fab delivery service!
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Posted 2 years ago
Cutter and Squidge make the best cakes. Delicious and moist with bags of flavour. We have worked through most options and they’re all phenomenal. We love them!
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Posted 2 years ago
Never got to do this. Messed around with vague answers for 2 years about when it might happen. I appreciate that it was covid, but they kept saying it would happen soon and never did. Then once it did open we were never able to book at a suitable time as slots were so limited. Initially told we couldn’t get a refund but finally this was granted. Like the cakes, but the lack of clear answers has really tainted my view of them
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Posted 2 years ago
Cake was delicious - but a shame that none of the white chocolate balls were filled with lemon as described in the blurb. An error I assume. Also was sent rose gold candles despite ordering gold, with no message of explanation so must assume an error. So a bit lacking on the attention to detail.
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Posted 2 years ago
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.
Posted 2 years ago
Service is good Cake is tastless
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Posted 2 years ago
I bought this for my sons birthday and was lucky enough to share a couple of the cakes. They were delicious and fresh. I booked them to be delivered on my sons birthday and they were delivered on the morning of the correct day. The only negative I have is that they were quite small cakes for the price which, after you’ve eaten one, left you wanting more 😂. However, they tasted that good I will be ordering again. Much better than a plain old birthday card.
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Posted 2 years ago
It was yummy but not the best cake I’ve had, the blueberry flavour wasn’t strong enough in my opinion. Though very good for a healthier alternative. Purchase was easy and delivery was on time. Overall good experience.
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Posted 2 years ago
Delicious!
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Posted 2 years ago
I haven't bought anything recently after the delivery issues last new. Computer systems are clearly a problem as well as delivery
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Posted 2 years ago
Amazing service, on-time, delivery, excellent customer service or support team, highly recommended
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Posted 2 years ago
The cake from Cutter & Squidge was divine and my family loved it. The ordering and delivery process was easy. However ,I did struggle to get guidance from the customer services team. I had a dilemma in needing to get the cake delivered for a specific time and when I went through the options with the customer services rep, I was told if the times aren't suitable then maybe I should look to order my cake from a different place! I'm glad I stuck with C&S in the end :)
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Posted 2 years ago
Bought as a birthday gift for a friend and we couldn't wait to get booked in. We did have a bit of trouble booking but that was our user error and the person we spoke to (I'm sorry, I can't remember your name!!) was super helpful and sorted us out super quick. We had so much fun, even turned up with our own cloaks and wands, the room was perfectly decorated, the food was amazing, we also went for the cocktail each (both delicious!) and gift bag option which was definitely worth it. We both still talk about one of the sandwiches in the afternoon tea and still order the afternoon tea to share with people at home. I keep buying gift vouchers and suggesting it to people when they're going to London too.
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Posted 2 years ago
Always perfect! Starting from ordering (simple), delivery (very punctual), design (beautiful) and taste (delicious). Very grateful to impress the birthday person everytime! BIG THANK YOU!
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Posted 2 years ago
Lovely cakes - Delivery really good and packaged well freezer bags to keep cakes from melting - So delicious too!
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Posted 2 years ago
Ordered a 60th birthday cake last minute for my sister on a Saturday and it was delivered the Wednesday. My sister’s birthday was on the Thursday and we actually didn’t eat any until Friday. It was a beautiful design, delicious and moist. My sister was so happy and surprised when she received it and I was very relieved such a lovely cake could be made so quickly. My delivery was delayed about an hour but I had ordered for delivery the day before so wasn’t too worried and when I rang the company they were able to tell me roughly where the driver was and when it might arrive. I would definitely order from here again. Lovely cake.
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Posted 2 years ago
The brownies i ordered were so delicious and the dleivery was very quick. Would hughly recommend and purchase again
Cutter and Squidge 5 star review on 4th December 2023
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Posted 2 years ago
Delicious
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Posted 2 years ago
We love the Eat-on mess cake and will be ordering again on the next ‘special’ occasion
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Posted 2 years ago
Cutter and Squidge is rated 4.6 based on 19,556 reviews