Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,505 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 4th November 2025

Sweta Patel

Cutter and Squidge 5 star review on 25th October 2025

Anonymous

Cutter and Squidge 5 star review on 18th October 2025

A C Scott

Cutter and Squidge 5 star review on 12th October 2025

Alessandra Madio

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering /delivery process was smooth and efficient. The cake was well packed and arrived as promised. Sadly, the photo on their website of the product I bought is, I feel, misleading. The picture depicts a cake whose middle is oozing with caramel filling when, in fact, this is not the case at all. What you actually get is no more than a standard, plain chocolate cake. This caused me to feel cheated which, in turn, left me with a rather sour taste in my mouth. I bought this cake for my daughter's birthday and having been led to expect a delectable treat, the laclustre product I actually received put rather a dampner on the day's celebrations. Honesty is by far the best policy. Hype leads only to disappointment.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you

Posted 6 months ago

“Everything looks good. Great alternative when you need to order a last minute cake. It was only for 2 so the size was also perfect.”

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Posted 6 months ago

“so far, you haven't disappointed me. keep it up”

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Posted 6 months ago

“Very nice products, very good packaging, very prompt service, easy to use website.”

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Posted 6 months ago

“Can't fault the delivery or packaging. Excellent”

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Posted 6 months ago

“Easy purchasing and quick delivery.”

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Posted 6 months ago

“Heard about the brand years ago but only got around to trying recently. Unfortunately, was left fairly disappointed. Definitely not something you'd expect for the price.”

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Posted 6 months ago

“Good product but missing message”

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Posted 6 months ago

“Accidentally misclicked 4 stars instead of 5!”

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Posted 6 months ago

“Very good service.”

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Posted 6 months ago

“Would recommend and certainly use again.”

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Posted 6 months ago

“I ordered this cake for my birthday cake since it looked like chocolate heaven. The sponge was very soft but lacking much flavour but this was balanced by the topping since I thought this was quite a strong flavour. However the flavour wasn't giving me chocolatey, it tasted too much like caramel for my liking. It was a unique flavour that I personally didn't enjoy. The Cornflakes were slightly chewy so that texture i also disliked. My boyfriend who doesn't like chocolate cake really enjoyed it though and ate most of it (he owes me a birthday cake haha). From tasting other chocolate products and loving them from here, this was just slightly disappointing for me.”

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Posted 6 months ago

“If you’re looking for cakes that are truly out of this world, Cutter & Squidge is the place to go. Their creations are not only visually stunning but packed with incredible flavour in every bite. Whether it’s their signature Biskies, dreamy layered cakes, or indulgent brownies, each treat feels like a celebration. The perfect balance of creativity and quality – a must-visit for any dessert lover!”

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Posted 6 months ago

“Clear communication about a slight mix up with my order delivery time (I didn't read it properly). All arrived nicely packaged and good quality. Recipient was very happy with their gift.”

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Posted 6 months ago

“Non contactable as I haven’t heard a thing from them after sending a request through”

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Posted 6 months ago

“Will definitely order again and recommend!”

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Posted 6 months ago

“Always a hit with the family, and my automatic go to anytime I want to leave smiles on faces and loves ones certain in the knowledge that they are special”

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Posted 6 months ago

“Have used multiple times and always delighted by the cakes and chocolates!”

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Posted 6 months ago

“Would highly recommend,quick delivery and nicely packaged”

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Posted 6 months ago

“First time ordering, all was great.”

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Posted 6 months ago

Cutter and Squidge is rated 4.6 based on 18,505 reviews