dbrand Reviews

Name: dbrand
Rating: 4.34

4.3 Rating 829 Reviews

83 %

of reviewers recommend dbrand

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Metrics

4.3

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality! A mix of style and protection. Superb service.”

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Posted 4 years ago

“Great quality matched with great service”

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Posted 4 years ago

“great company that will do all they can to acomodate you... and their bot answers with memes... XD”

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Posted 4 years ago

“Best products, best support”

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Posted 4 years ago

“love the dark plates, my MacBook Pro skin, and my iphone case including the customer service.”

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Posted 4 years ago

“They quality of the skin I ordered is worth more then the price. Delivery is quick and I was even help in getting the right skin when I made the mistake of ordering the wrong model.”

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Posted 4 years ago

“Had a skin peel off due to a weirdly shaped case. In my rage I tossed the messed up skin and dbrand still helped me out. Had another hiccup with a separate order and they resolved the mistake VIA EMAIL WITHIN THE HOUR!!! Legendary service or suspiciously robotic if you ask me. Just remember us when y'all achieve world domination. ;)”

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Posted 4 years ago

“I just really like how they do advertisement, and how they present themselves, and if you need help they tone down a bit but still keep character, someone may not like it, I do. That's what puts them over the top, they are a really good company doing colaborations with video creators, keeping their products modern, a bit pricey, but that's they try to keep the class high, and quality doesn't lack. Overall great, but don't just rush into buying something just becouse of a good review, you should still do your reaserch and see if that product is really for you, that's all.”

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Posted 4 years ago

“Always had a great experience with them.”

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Posted 4 years ago

“So quick and easy to resolve a simple issue I had and gave clear and helpful advice and solution.”

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Posted 4 years ago

“I can't speak for anyone else having bad experiences but I sent them an email and they responded in less than half an hour with an exact answer. The entire marketing/PR/customer service organization is super helpful. If you go through the 1-star reviews it's mostly "I'm mad at DHL" or "I can't get my skin on straight"... In my opinion these are bad reasons to give a bad review. It's not dbrand's fault if these people are idiots. They deserve a higher rating. I can't wait to get my darkplates and phone skin to review them on my shitty 8 subscriber youtube channel.”

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Posted 4 years ago

“Ordered a case for s21 ultra and as always a perfect fit and this case makes you feel like you always have a great grip on your phone. The skin just adds that je ne sais quoi, oh wait I do know, it makes the phone case pop with flavor”

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Posted 4 years ago

“Sent me a wrong Skin , they responded swiftly by re-sending me the new correct Skin , and willing to reimburse the Import Tax / Custom fees . First time buying & using D-brand skins, great quality , will definitely buy more skins in the future . This is no fake Review ;)”

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Posted 4 years ago

“Quick and easy support. Changed my order and they responded immediately. Can't get any better than that.”

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Posted 4 years ago

“Had a minor issue with one skin in a multi skin order. Email with CS and issue was handled both swiftly and efficiently. This kind of customer service needs to become more widespread.”

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Posted 4 years ago

“Top quality products, very good customer service. 5/5* everyday. I will recommend them to everyone I know.”

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Posted 4 years ago

“Great products and great costumer support! what else do you need?”

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Posted 4 years ago

“These bots are amazing, and managed to deliver my smashing stickers in a super short period, all across the BIG BLUE SEA. Thumbs up for them!”

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Posted 4 years ago

“This company understands what customer service is! I screwed up and ordered the wrong skin for my laptop. Even though it was my mistake they still made it right! Their communication is rapid. The have a great sense of humor. The quality of the product is top notch! I have referred them at least 8 times. Many more referrals to come! Great work dbrand! Keep it up!”

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Posted 4 years ago

“The Dbrand support staff are always super friendly and easy to deal with. I received a defective iPhone 12 grip case and they kept me informed while they investigated batch problems and shipped out a replacement once the problem was fixed. Always top quality service from these guys.”

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Posted 4 years ago

dbrand is rated 4.3 based on 829 reviews