Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was delivered a day earlier than I had booked meaning the recipient wasn't there. Notification of impending delivery was actually sent to me the day after the flowers had been delivered.”

Helpful Report

Posted 10 years ago

Dear Sarah Debenhams Flowers would like to apologise for the wrong date of the flowers being delivered. We will be in touch shortly to discuss this in full Thanks Debenhams Flowers

Posted 10 years ago

“I was disappointed with this delivery. It was a Christmas eve to an old peoples home and not only was it not delivered but the card was left outside so the recipient had no idea she had missed a delivery and also there was no way we could contact anyone to go and collect them as it was all text automation I had to collect them eventually on the Tuesday after Christmas when any good form sending them was lost and the flowers well past their best. I will in future I think use a local florist.”

Helpful Report

Posted 10 years ago

Dear Angela We are sorry that the flowers where not delivered. We are always keen to have feedback and will take on board the feedback you have given on how the courier delivered these flowers. A member of our customer service team will be in touch regarding your order. Thanks Debenhams Flowers

Posted 10 years ago

“I've sent Debenhams flowers several times now and the recipients have always told me how lovely the flowers look when they receive them. The flowers arrive fresh and are well packed. The 'Named Day' delivery service ensures that the flowers arrive on the correct day.”

Helpful Report

Posted 10 years ago

“A well received treat at Christmas for my family - excellent service and value with the O2 offer!”

Helpful Report

Posted 10 years ago

“Good delivery, disappointing roses only lasted two days.”

Helpful Report

Posted 10 years ago

Dear Clare We are sorry that your flowers only last 2 days. Debenhams Flowers have a 7 Days Freshness Guarantee. We will contact you regarding your order. Thanks Debenhams Flowers

Posted 10 years ago

“Excellent service with quality flowers. I highly recommend this service.”

Helpful Report

Posted 10 years ago

“Ordered my latest flowers to send to my sister in law. she was so pleased and said they were wonderfull, fresh and well packaged. Previous orders have not disapointed either. Only ever use Debenhams now. HIghly recommend rather than other flower and plant retailers. Not been disapointed yet. full marks Debenhams.”

Helpful Report

Posted 10 years ago

“Couldn't of ask for anything better”

Helpful Report

Posted 10 years ago

“I arranged to have these flowers delivered to a family member who lives in Devon. When they arrived I spoke to the recipient and she seemed really happy with them. I then visited her four days later later and I was disappointed at how dead all the flowers appeared. I have often arranged for flowers to be delivered to this family member and, unfortunately, this has now put me off from doing it again in the future.”

Helpful Report

Posted 10 years ago

Dear Claire We are pleased that your recipient enjoyed the flowers, We are sorry that they didn't fulfill our 7 Day Freshness Guarantee. We will contact you regarding this order. Thanks Debenhams Flowers

Posted 10 years ago

“Service and delivery was great. Product was awful! Flowers looked nothing like the photo on the site and died within three days! They were not worth the money. As they were a Christmas gift I was very upset. Won't be ordering again.”

Helpful Report

Posted 10 years ago

Dear Yvonne We are pleased you were happy with our service and delivery and we are very sorry that the flowers did last long enough. As we offer a 7 Day Freshness Guarantee we will contact you regarding the flowers not lasting. Thanks Debenhams Flowers

Posted 10 years ago

“Only writing review as keep getting messages from debenhams. Very disappointed in flowers some of roses slightly brown at edges & not a lot for (RRP). However on a positive note delivered on christmas eve as requested & i had taken advantage of half price offer as definitely not worth the £50+”

Helpful Report

Posted 10 years ago

Dear Sharon We are pleased to hear that we fulfilled the delivery expectations but we are sorry that the flowers didn't last. We will contact you shortly to discuss your flowers. Thanks Debenhams Flowers

Posted 10 years ago

“The product we received was very good, but the problem being I did not receive FLOWERs as you say. Someone is not doing there job properly.”

Helpful Report

Posted 10 years ago

“Beautiful flowers arrived on time great all round”

Helpful Report

Posted 10 years ago

“Delivered fresh and lasted well. Recipient was delighted with them. I will definitely use Debenhams flower ordering service again. Have used other unknown online florists before and been very disappointed with service and quality.”

Helpful Report

Posted 10 years ago

“I ordered some flowers using an O2 offer code. It was clear that the product was not worth £50 full price but was £25 normally. The fresh flowers were dead when they arrived. I had hoped they would have lasted a couple of days over Christmas . I bought these as a treat given the offer available. It was the first time I used debs flowers and after this effort I will not being buying from them again”

Helpful Report

Posted 10 years ago

“No problems with the orders-I will certainly use you again.The only issue is my name is James Brown not Jamer Brown-though to be fair that could be my poor typing skills!”

Helpful Report

Posted 10 years ago

“Although I received postI've feedback from the recipient that it was a nice bunch of flowers, I had paid extra for them to be delivered on a specific day and at 4.30pm on the day they were supposed to be delivered I got a call to say this would not be possibleand they would be delivered the following day which was very disappointing.”

Helpful Report

Posted 10 years ago

“I live in Canada and have always used the internet for gift giving to relatives. Debenhams has always proved to be reliable, with quality products and variety.”

Helpful Report

Posted 10 years ago

“No problems with the orders-I will certainly use you again.The only issue is my name is James Brown not Jamer Brown-though to be fair that could be my poor typing skills!”

Helpful Report

Posted 10 years ago

“Some of the Roses wilted after 2 days , most disappointing considering their 50 pounds price tag”

Helpful Report

Posted 10 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews