Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy check out process, transaction and delivery. I ordered flowers for someone on the other side of the world and it was a breeze :) Good value too - Thanks!”

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Posted 10 years ago

“great service and both recipients were thrilled both with the flowers and the plant Many thanks”

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Posted 10 years ago

“Initially, I wasn't very happy with the flowers. The roses and lilies were much smaller specimens than those illustrated and bouquet looked sparse. The ilies were tightly closed, the roses fully open. As I suspected the roses died within a few days. However, the pathetic looking lily buds did finally open, to reveal lovely heavily scented flowers. This was like two bouquets in one, but unless the recipient managed it (ie took out the roses after a few days, kept changing the water) the result would be disappointing. Overall, I think as a bouquet it failed, but as a bunch of lilies, it was great! Would not purchase a bouquet looking like this from a shop or supermarket, as I would know that half of it was on its way out and half of it would take a week to bloom. Very speedy delivery in its favour!”

Helpful Report

Posted 10 years ago

Dear Patricia We are very sorry that the flowers didn't bloom as we would expect for you and making your overall experience less fulfilling. As we offer a 7 Day Freshness Guarantee we will be in touch with you to discuss the bouquet you received Thanks Debenhams Flowers

Posted 10 years ago

“Beautiful flowers delivered as expected.”

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Posted 10 years ago

“Delivered on time, beautiful unique flowers, expensive but they looked it and they lasted!”

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Posted 10 years ago

“Ordered flowers, wine and chocolate for my mother for Xmas, she received the flowers but not the wine or chocolate, I only knew that had only part of the ordered was delivered once I asked if she had received everything. Phoned debenhams but it was too late to Xmas for the missing items to be delivered so they offered a refund for the items not delivered. Asked if I could speak to a manger but was told the manger are not authorised to do anything other than than a refund, overall disappointed as it was a Xmas gift.”

Helpful Report

Posted 10 years ago

Dear Denise We are sorry not fulfilling your order as you had hoped. Debenhams Flowers believe in high quality in both product and service so we have not fulfilled your expectation on this occasion. We will contact you to discuss your order in more depth shortly. Thanks Debenhams Flowers

Posted 10 years ago

“Great price and good quality flowers would recommend any time.”

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Posted 10 years ago

“Flowers were delivered one day late, resulted in my Aunt not receiving her flowers on her Birthday. There was no card on the flowers stating who they were from. Aunt said flowers were lovely. Very disappointing.”

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Posted 10 years ago

Dear Susan We are very sorry we missed such a special occasion as your Aunts birthday. All our flowers should have the gift card for the intended person so we can only apologise that your Aunt didn't receive this. We will contact you shortly to discuss this further. Thanks Debenhams Flowers

Posted 10 years ago

“Would recommend this service, great flowers delivered on time”

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Posted 10 years ago

“Flowers started to wilt after 48hrs. Didn't even even last a week. Very disappointed.”

Helpful Report

Posted 10 years ago

Dear Alison We sincerely apologise that your flowers lasted a short time we expect all our bouquets to last and that's why we offer a 7 Day Freshness Guarantee. We will be in touch with your shortly to discuss this bouquet with you. Thanks Debenhams Flowers

Posted 10 years ago

“Rubbish. Flowers were dead in 3 days.”

Helpful Report

Posted 10 years ago

Dear Ian We are very sorry that your flowers didn't last as they are meant to, At Debenhams Flowers we have a 7 Day Freshness Guarantee. A member of our customer service team will be in touch regarding the order you had with us. Thanks Debenhams Flowers

Posted 10 years ago

“Absolutely stunning flowers! I was really impressed with the delivery service offered. I was kept informed of every stage of the delivery. The flowers were also very well packaged. The flowers looked fabulous and they last quite a long time. I would definitely use Debenhams Flowers again.”

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Posted 10 years ago

“Ordered flowers to arrive just before Xmas, relative was over the moon with them, really cheered her up :-)”

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Posted 10 years ago

“Very disappointed with the flowers, definitely weren't worth the money. They were sent to parents before Christmas and they were not good at all.”

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Posted 10 years ago

“The flowers did not last a week and looked quite drab”

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Posted 10 years ago

“I have sent floers to 2 separate relatives the first one was received with my detailed message given so that my recipient was able to let me know how welcome and lovely the floers were the second were received by my sister however I had nothing to say they had been delivered and there was nothing with the floers to say who had sent them it was only because I called a few days after on acing the order that I heard they had been ringing around to find out who they were from, they were lovely. By the way I did not get TVE discount of 15% Off the second order.!!!!”

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Posted 10 years ago

“Delivery and flowers were perfect, many thanks.”

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Posted 10 years ago

“I was extremely pleased with the service that I received from Debenhams Flowers. They were greatly received as Christmas gifts and the delivery was extremely prompt which I was very impressed with. I will definitely be using the service again.”

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Posted 10 years ago

“Thought the flowers where poor value for money the roses never even opened up and the flowers where only good about 4 days wouldn't buy again from debenhams”

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Posted 10 years ago

“Both bunches I ordered arrived wilted and the roses were dead,complete waste of money would have been better getting flowers from a local supermarket. Bought as Xmas presents and caused embarrassment to myself and the recipients,only got a refund for one bunch. Will not be buying ffrom debenhams flowers ever again.”

Helpful Report

Posted 10 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews