Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The next day delivery was a day late, negating the purpose of the flowers. I won't be using you again.”

Helpful Report

Posted 9 years ago

Dear James, Thank you for your review. I am sorry that your flowers arrived late. At Debenhams we do pride ourselves on high quality and customer service and can assure you with any future orders you can expect our usually high standards. Once again we apologise for the late delivery. Thanks, Debenhams Flowers Team

Posted 9 years ago

“I paid an extra £5 for a larger bouquet but was told by my wife that the size couldn't possibly larger than normal. Most dissatisfied.”

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Posted 9 years ago

“The flowers arrived earlier than anticipated, the box was bashed and in a bad state and the flowers were a lot smaller than anticipated!”

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Posted 9 years ago

“I did not buy flowers, I bought a hamper. It looked cheap and nasty, and I was embarrassed to give it as a gift, but due to time constraints had no other choice. I was left feeling ripped off.”

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Posted 9 years ago

“Ordered flowers from here few times don't last very long not be ordering AGAIN!!!!!”

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Posted 9 years ago

Dear Les, We are sorry to hear of your disappointment with your bouquet from Debenhams Flowers. We pride ourselves on providing the highest quality of stems and therefore we guarantee all our flowers to stay fresh for at least 7 days. As this was not the case, we have forwarded your order details on to our customer services team, who will contact you directly to resolve this matter. Once again, we apologise for any disappointment caused. Kind regards, Debenhams Flowers Team

Posted 9 years ago

“The flowers were for my mothers 50th birthday and they were wilting when she got them, we used the plant food provided and thought that might perk them up. Unfortunately that did not work and the next day the roses looked worse, within 2 days they were dead. I'd ordered these flowers before and was really pleased, however this time they looked awful and I am extremely disappointed as they were a gift to my mother!”

Helpful Report

Posted 9 years ago

“I was promised that the bouquet will be delivered next day, but it took 3 days to deliver and the flowers were dried up when they were finally delivered. Pathetic company and not recommended for sending flowers to loved ones. but if you want to send dried ugly flowers to your ex or enemies then this is the company to go for. Cheers,”

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Posted 9 years ago

“The delivery company they use, DPD, is terrible. I paid extra for a Sunday delivery. Their driver claimed he tried to deliver and there was nobody in but they were in, and nobody rang the bell or left a card. So the flowers arrived a day later, after I spent hours on the phone with DPD. Debenhams Flowers refunded the shipping costs, but I will still never be using them again as long as they are shipping with DPD.”

Helpful Report

Posted 9 years ago

“I decided to buy my Wife some lovely flowers to cheer her up as i work abroad and am away for 6 weeks at a time . The flowers were delivered on time and in a lovely presentation box with the messages i had sent , she was very pleased with them . Unfortunately after only 2-3 days she told me that they started to wilt and die off , so now after around a week she is left with just the Greenery used to make up the presentation . Both myself and my wife are very dissapointed to say the least especially as the last flowers i bought from Debenhams lasted for over 2 weeks . I would have attached a photograph of them but unfortunately that is not an option on here . Very Dissapointed !! Regards S K English”

Helpful Report

Posted 9 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews