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Debenhams Reviews

2.8 Rating 1,563 Reviews
44 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 21st August 2025
Sharona
Debenhams 1 star review on 24th June 2025
Saira
Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
32
Anonymous
Anonymous  // 01/01/2019
Prompt service.
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Posted 8 years ago
Good site to browse. Very quick delivery. Clothing is good quality.
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Posted 8 years ago
Good service
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Posted 8 years ago
Ordered clothes on sale - really efficient service
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Posted 8 years ago
The sales are always a bonus! Had a bargain with a top the ladies that served me where smiling ,how nice for a change
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Posted 8 years ago
Broughg a dress with 50% off the original price
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Posted 8 years ago
Very easy to order from and brilliant range of items. Orders I have placed have came on time and were efficient in letting me know where my parcel is when delivering.
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Posted 8 years ago
I always seem to find the things I want on Debenhams online shopping which is a bonus for me as I am unable to go to the store. Most of the time it's free delivery and free returns. Thank-you Debenhams
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Posted 8 years ago
The sales at Debenhams have a vast amount of goods at competitive prices. Online shopping is easy, delivery is quick and there are never any issues in returning unwanted items to the shop.
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Posted 8 years ago
Very quick delivery excellent returns policy
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Posted 8 years ago
Friendly service . So helpful and obliging
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Posted 8 years ago
Excellent visuals and accurate descriptions. Really easy to navigate their site and click & collect worked a treat. Will use again without hesitation.
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Posted 8 years ago
Helpful staff
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Posted 8 years ago
I buy my face creams from Debenhams and the staff on the beauty counters are really friendly and very helpful. They always let me know when offers are on.
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Posted 8 years ago
Santa presents ordered on. Dec 19th under the Christmas delivery guarantee, arrived Jan 4th and were handed to my 7 year old in the garden. Customer service was appalling, with me being told on the phone that the delivery guarantee guarantees nothing, and that the driver was sick (He was not as I spoke to him several times on the phone, frantically looking for the Santa presents. I would never buy from Debenhams again and I'm amazed they continue to trade with their dreadful service.
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Posted 8 years ago
Excellent prices in blue cross sale,if you use Debenhams card you get loads of points and money off in store, and free delivery.
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Posted 8 years ago
Had to return an item of clothing that was too small .It was not any hassle to the staff to refund my money
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Posted 8 years ago
Pleasant attentive staff.
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Posted 8 years ago
Wanted an embroidered denim jacket. Tried on masses found one in the shop but not in my size. Ordered online and hey presto arrived just in time for my holiday.
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Posted 8 years ago
Lovely styled shoes I liked the suede and nice size heel but how very uncomfortable...had to return so disappointed
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Posted 8 years ago
Debenhams is rated 2.8 based on 1,563 reviews