“I have bought a lot from them and there is a lot of synthetic stuff mixed in with natural fibres. The cut is often poor so I now only buy clothes whose cut I know from experience.”
“Very easy to use website with filers which allow you to sort by biggest discount which is fab! Delivery always on or before time. A nice shopping experience.”
“Always a great selection of clothing and if you wait for the discount days like blue cross you can get some real bargains.
I purchased a pair of loafers, was £55 but got them for £13 in sale.”
“selling dangerous goods.
Having purchased a picture from Debenhams it fell and broke within a few minutes of being hung on the wall. One of the mounts have broken under the weight of the picture. Luckily it missed my granddaughter.
My wife has just spent around an hour on the phone trying to resolve the issue and I cannot believe how inept their staff are when it comes to customer service.
Will never buy from them again. If you have shares in Debenhams I suggest you sell them as a business with this level of customer service will not be around for much longer. Does any business have a Trust Pilot score worse than Debenhams?”
“After missing out on a discount due to internet connection issues, their customer service team agreed to honour the discount which was great. Speedy delivery of goods. They need to allow use of more than 2 cards for payment though (e.g. 2x gift cards and Visa) as I had to place two separate orders.”
