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Debenhams Reviews
2.8
Rating
1,538
Reviews
45
%
of reviewers recommend
Debenhams
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"Bought a mini fridge it came damaged unusable. Took Debenhams weeks to come take it away. Now another month down the line and I\u2019ve still no refund of \u00a3123.00 its a joke. I\u2019ve sent them all the proof of the damaged fridge and proof of it getting returned to there warehouse yet I\u2019ve still no refund. Customer service is a joke. You can speak to anyone. Will nit be buying anything from them again."
Lynn Birrell
"Bought a mini fridge it came damaged unusable. Took Debenhams weeks to come take it away. Now another month down the line and I\u2019ve still no refund of \u00a3123.00 its a joke. I\u2019ve sent them all the proof of the damaged fridge and proof of it getting returned to there warehouse yet I\u2019ve still no refund. Customer service is a joke. You can speak to anyone. Will nit be buying anything from them again."
Lynn Birrell
"Bought a mini fridge it came damaged unusable. Took Debenhams weeks to come take it away. Now another month down the line and I\u2019ve still no refund of \u00a3123.00 its a joke. I\u2019ve sent them all the proof of the damaged fridge and proof of it getting returned to there warehouse yet I\u2019ve still no refund. Customer service is a joke. You can speak to anyone. Will nit be buying anything from them again."
Lynn Birrell
"I will not be using Debenhams again. There customer service is terrible,. They can not be contacted, takes forever,. They can't keep to There police and after. A faulty item returned. Because unable to contact them. I'm charged 1.99 ..yet they owe me a refund almost a month tried to get refunded. Terrible worse service. Wouldn't use them again or advise anyone. Too. Because if you need to find...get hold of customer service. You can't no numbers etc."
Sharona
"Still not refunded for the items I never received! No replies to emails and WhatsApp and messenger there\u2019s no point. Ai replies back with the same things and when an actual advisor replies it\u2019s short and useless, telling me exactly what the ai said.\r\n\r\nI\u2019ve already requested a charge back, they said it\u2019ll be in the account within 19 days!!! I never even received the item so it was not even classed as a return!"
Saira
"I\u2019m very disappointed with my recent experience at Debenhams. I purchased retinol oil, PSA Midnight Courage, but they sent me one that was over a year out of date. This is completely unacceptable, as expired skincare products can cause irritation or other issues. It shows a lack of care and quality control. I would not recommend shopping with them based on this experience."
Cris
"I ordered items 3 weeks ago 3rd December , the last item was received 1 week ago but still one item missing, when I contacted them 30 dec to chase this up I was told it\u2019s over 14 days and \u201cthey are unable to cater to my concern\u201d and I have to pay for this item in full"
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01/01/2019
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Ivar Vark
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“
Really good products with good price!
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Posted 7 years ago
Michael Pickett
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“
Great bargain on jeans at half price. Really happy with Levi’s at 50% RRP.
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Posted 7 years ago
Michael Pickett
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“
Great bargain on jeans at half price. Really happy with Levi’s at 50% RRP.
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Posted 7 years ago
Angelyn Donovan
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“
Value for money always great offers really fast delivery
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Posted 7 years ago
Angelyn Donovan
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“
Value for money always great offers really fast delivery
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Posted 7 years ago
Anonymous
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“
Great service, competitive prices and great quality
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Posted 7 years ago
Barbara Harvey
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“
Quick delivery. Really good bargains in their sales and hassle free returns.
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Posted 7 years ago
James Cairns
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“
Excellent store in Argyle Street,Glasgow. Lovely staff and always something special on offer.
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Posted 7 years ago
Lisa Ferris
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“
I ordered 2 items online which were delivered beautifully parcelled and delivered on a Sunday. Perfect service!
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Posted 7 years ago
Kyaw Min Oo
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“
I purchased a red herring checkered shirt and jeans. They came on time and the product quality is really nice as well. Online payment was quick and the cart selection was smooth too. Recommend this website for holiday shopping to everyone.
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Posted 7 years ago
SANDRA
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“
great range of shops in a shop, particuarly enjoying Elemis.
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Posted 7 years ago
Robert
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“
Go on do it they are very good the price was the best value I found on line.
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(Car Insurance) - Posted 7 years ago
Sabana Patel
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“
Very quick delivery and excellent quality roanster navy coat
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Posted 7 years ago
Ruth Stenhouse
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“
helpful and excellent value also fast delivery
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Posted 7 years ago
Caroline Nelson
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“
Very happy with the fast service delivery after 2 days of ordering
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Posted 7 years ago
Anonymous
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“
good value for money
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Posted 7 years ago
Mr Alan Ferguson
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“
quality merchandise at fair prices
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Posted 7 years ago
Yvonne Mitchell
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“
Great sale on, opened an account, more discount, lots of good quality products and plenty of choice
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Posted 7 years ago
Yvonne Mitchell
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“
Great sale on, opened an account, more discount, lots of good quality products and plenty of choice
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Posted 7 years ago
Fiona
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“
Great selection of products and great prices
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Posted 7 years ago
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Debenhams
is rated
2.8
based on
1,538
reviews
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