Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,537 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product prompt delivery”

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Posted 10 years ago

“very satisfied, items arrived quickly and the pick up was fast and easy.”

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Posted 10 years ago

“easy ordering online :) no quibble returns in-store and helpful staff how shopping should be”

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Posted 10 years ago

“Excellent value products that perform well and really last. I also like the variety of sports covered and innovative items stocked that cannot be brought elsewhere in the UK.”

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Posted 10 years ago

“Best value for money I have seen.”

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Posted 10 years ago

“Great communication and despatch thanks.”

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Posted 10 years ago

“Good value and quick delivery to local shop”

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Posted 10 years ago

“Very quick delivery service and excellent quality for the price.”

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Posted 10 years ago

“Perfect and fast delivery.”

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Posted 10 years ago

“The mat was exactly as described and was delivered quickly. Very happy with the product and the service”

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Posted 10 years ago

“Richard from the Bolton store was outstanding! He pulled out all the stops to help me with my order of a BTwin bike and accessories. The bike itself is amazing value for money and I highly recommend both Decathlons products and their customer services. Thank you again Ed”

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Posted 10 years ago

“Friendly helpful staff, the shoes I got are the comfiest I've had for long time.”

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Posted 10 years ago

“Always great quality, great price and fast delivery, no fuss returns”

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Posted 10 years ago

“Excellent quality and value. Friendly and helpful staff.”

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Posted 10 years ago

“Prompt efficient service. Great quality product at an unbeatable price.”

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Posted 10 years ago

“Always great service, and value for money is far better that most other shops”

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Posted 10 years ago

“I first used the store in France & loved the goods. So pleased I can access in UK now. Keep up the good work”

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Posted 10 years ago

“Great selection of sports and gear - with friendly staff.”

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Posted 10 years ago

“Easy to buy, pay and pick up. used it a couple of times and will continue to do so.”

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Posted 10 years ago

“Easy to order, delivered on time! Product is just what I expected, works well and is very useful”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,537 reviews