Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and good quality products”

Helpful Report

Posted 9 years ago

“Totally I have been satisfied with every stuff sold by decathlon. Especially camping equipments are much valuable and highly recommendable. Hopefully I will visit again if I need something for camping or hiking in near future.”

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Posted 9 years ago

“Very fast delivery. Easy to use website. Can't fault it”

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Posted 9 years ago

“Decent quality and excellent price - also very reasonable about returns, when I had bought gloves a size too small.”

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Posted 9 years ago

“Love this shop. Cheap, good quality equipment.”

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Posted 9 years ago

“3 recent orders were inexpensive, delivered promptly and fitted OK.”

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Posted 9 years ago

“Fantastic- no quibbles on returns, great prices.”

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Posted 9 years ago

“Good reliable service, friendly staff”

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Posted 9 years ago

“Good quality . Wide range of products. Good value.”

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Posted 9 years ago

“quite lovely!”

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Posted 9 years ago

“Quick and good service . Highly recommended!”

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Posted 9 years ago

“Very accurate item description. Extremely speedy delivery. Would purchase from them again without hesitation.”

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Posted 9 years ago

“Super efficient online click and collect service ????”

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Posted 9 years ago

“Been using Decathlon for years and they always provide good quality kit at reasonable prices. Very happy with my new B'twin Bib shorts and Jersey. Good price on SIS Gels as well. I've bought Ski gear and camping equipment in the past as well and it all been good stuff which is still in use after many seasons.”

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Posted 9 years ago

“Very good service the three day collection needs to be a bit long for people who work”

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Posted 9 years ago

“The products were great quality for a great price and all delivered very quickly. I think some work could go into ensuring that Decathlon appears in the search engine. I had to go directly to the website, but if I didn't already know about Decathlon I wouldn't have known to do this.”

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Posted 9 years ago

“Good quality goods, at a sensible price.”

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Posted 9 years ago

“I was very pleased with the service. I was more shocked that I ordered goods on a bank holiday and expected them to arrive the following week & they came the next day! Well done, I'll be back. Thank you”

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Posted 9 years ago

“Brilliant!”

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Posted 9 years ago

“Good product prompt delivery”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,533 reviews