Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and goods from Decathlon”

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Posted 9 years ago

“Excellent value..super service.. Great all round.. Highly recommended..”

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Posted 9 years ago

“Great quality and choice at even better prices. Obvious good understanding of the sports that they offer equipment and clothing for.”

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Posted 9 years ago

“Excellent customer service and goods are always good quality”

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Posted 9 years ago

“My order was easy to place and was delivered quickly and free of charge. The items purchased were of good quality.”

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Posted 9 years ago

“Excellent store good quality clothes love my new wetsuit”

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Posted 9 years ago

“Bought 4 pairs of trainers for my wife, two boys and myself. Great value, really good quality and good delivery service. I even received an email to say they might be held up. Never had that with other retailers. Would definitely recommend this site to others.”

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Posted 9 years ago

“Good products good price”

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Posted 9 years ago

“Quality kit, great value, very quick service”

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Posted 9 years ago

“Great quick service, fitted perfectly but stuck it lucky sizing is very confusing EU or US sizes all different from UK.”

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Posted 9 years ago

“Quick response and good quality products”

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Posted 9 years ago

“Great products and right prices”

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Posted 9 years ago

“Very good value for money and very quick delivery.”

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Posted 9 years ago

“Very accessible, cheap and convenient way to get into new sports”

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Posted 9 years ago

“Very pleased with the service and prices”

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Posted 9 years ago

“Works perfectly”

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Posted 9 years ago

“Excellent products and delivery. Had to return a couple of things for return/refund and everything was handled quickly with no fuss. Will definitely buy from Decathlon again!”

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Posted 9 years ago

“I found the goods and service very good and fast delivery. Found this site by accident so you should advertise more.”

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Posted 9 years ago

“Decathlon was recommended to me as new to cycling, I have purchased cycling clothing and I have not been disappointed all the items are good quality and wash well. Will use again highly recommended.”

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Posted 9 years ago

“Good and reliable service”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,533 reviews