Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decathlon was recommended to me as new to cycling, I have purchased cycling clothing and I have not been disappointed all the items are good quality and wash well. Will use again highly recommended.”

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Posted 10 years ago

“Good and reliable service”

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Posted 10 years ago

“Goods are very good quality and competively priced. I normally order on line and pick up in store as I live in Coventry. I have ordered some things for family members in S Wales and had them delivered directly.”

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Posted 10 years ago

“Waiting Decathlon in Lithuania :)”

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Posted 10 years ago

“great service and good delivery”

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Posted 10 years ago

“Great pair of riding gloves. Fitted well, but with room for hands to grow. Nice soft material that is flexible. Very good value.”

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Posted 10 years ago

“great value for the quality, have bought lots if cycle gear and outdoor stuff, staff in watford store all friendly and helpfull”

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Posted 10 years ago

“Excellent products at the best possible price. Delivery was extremely quick too.”

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Posted 10 years ago

“Decathlon offers a great diversity of good quality products, at more than reasonable prices.”

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Posted 10 years ago

“Amazing service, i had a problem and they helped me very fast and answer of all my questions on facebook imidiatly. I resieced my order and I am very happy, good quality. :)))”

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Posted 10 years ago

“Excellent service, good choice of products and always great prices. Would highly recommend”

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Posted 10 years ago

“Viky at the Sheffield Decathlon at Saint Mary's Gate is amazing!”

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Posted 10 years ago

“Very good service and vet competitive price”

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Posted 10 years ago

“Bought myself the Rockrider 520 mountain bike , I am very pleased with the bike so far and have spent a lot of time in the saddle overall the bike is solid and a good buy for anyone who want's to get into mountain biking on a budget ,good piece of kit for the money the only negative for me was the bike was reduced by £80 pounds while in transit to me Timing !!!!!! ahhhh.”

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Posted 10 years ago

“Excellent value for money. Top quality products at a fraction of branded alternatives. Great staff service, super quick click and collect and overall a great experience. Puts most other stores to shame.”

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Posted 10 years ago

“I cannot praise the service and the quality of the items I purchased enough.”

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Posted 10 years ago

“Very good to deal with. There was a problem with one item I ordered (lost in transit) but it was sorted out and I got a replacement. Very good service overall.”

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Posted 10 years ago

“It's all under one roof all the things I needed no matter what sports you're in, amazing really awesome place....”

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Posted 10 years ago

“Decathlon has a great veriety of sports gear at great prices.”

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Posted 10 years ago

“Best bargain for best quality and superb service...deliver was a bit delayed but still acceptable”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews