Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“once again the service was 5 star , good price and fast delivery, thank you.”

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Posted 9 years ago

“great products”

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Posted 9 years ago

“They were super nice and helped me about everything.”

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Posted 9 years ago

“I have only shopped online with decathlon and it is always a pleasure. I REALLY like the little videos you get along side the product, you can see the fit and cut of the clothes very well and see how tents and things go up . The prices "OMG", amazing value, far better than other big online retailers even ebay. We have an old sailing boat so need waterproofs, wellies etc but have also bought a really lovely set of brass padlocks which were far cheaper than anyone else, all the other boat hardware looks great too. I can't fault them, great experience, great products, great prices!”

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Posted 9 years ago

“Bought goods on c&c speedy delivery to store and good quality and price”

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Posted 9 years ago

“Great service. Staff were really patient with me while I took well over 2 hours to chose I bike!”

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Posted 9 years ago

“Excellent service from the cycle repair team- well done”

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Posted 9 years ago

“Excellent knowledge by the staff. Store well organised.”

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Posted 9 years ago

“Great products great value”

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Posted 9 years ago

“Good quality, good value, good service.”

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Posted 9 years ago

“Great shop !! Everything you need under one roof”

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Posted 9 years ago

“Fantastic value for money. Items as described. Very happy with the service.”

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Posted 9 years ago

“Best goggles I've ever bought ! Really good quality very comfy to wear & great design. I also bought a pair for my grandson who loves them & then I sent for 2 more pair to keep as spares for the family. Pricing was brilliant will definitely buy from decathlon again & highly recommend their products & services.”

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Posted 9 years ago

“Great quality running gear and great value . I have been using kalenji socks , shorts & hydration packs on the Scottish hills and to be fair they are just as good if not better than a lot of expensive well known brands”

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Posted 9 years ago

“I ordered an expanding table tennis net to fit any table and some bats which arrived extremely promptly and have proved very popular. Hours of fun!”

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Posted 9 years ago

“Really great products which arrived very promptly. Thank you!”

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Posted 9 years ago

“Good quality Good service Easy returns”

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Posted 9 years ago

“Excellent products at excellent prices. Easy online ordering. Fast efficient deliveries. Returns are straight forward. Find what you want, buy it, get it delivered.”

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Posted 9 years ago

“quick efficient service product as described”

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Posted 9 years ago

“Very good value for money but I wish the labels could be a bit longer. The first thing I do is remove the labels. They are so long.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,533 reviews