Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Annoying as it takes too long to buy anything as you have 'register' and get sent annoying emails constantly that are impossible to unsubscribe from easily - not worth the hassle to buy stuff from decathlon. Sorry - products are great,”

Helpful Report

Posted 10 years ago

Thank you for contacting us. We are sorry to hear that it took so long to buy your order. In regards to the emails, we manually turned off them. Please, wait 72 hours until the emails stop, and if it continues, we recommend you to contact us again and we will pass your concern to the IT department. Accept your apologizes for the inconveniences caused. Thank you very much. Have a good day!

Posted 10 years ago

“Although I thought there were not enough staff in the shop (Croydon) I thought the people I dealt with (three different people) were all excellent - great attitude and efficient. What else do you need.”

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Posted 10 years ago

“Very happy across the board....”

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Posted 10 years ago

“Very happy across the board....”

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Posted 10 years ago

“Been unable to find new walking sandals in shops so decided to browse online. Decathlon offered good variety at very reasonable prices. After order had been placed was quickly dispatched and I'm really pleased with the sandals; they look good and are very comfortable.”

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Posted 10 years ago

“The go to place for equestrian tack and rider wear theses days. So many sites online but I always find everything I need here with great quality and the best prices.”

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Posted 10 years ago

“Very Long delivery times”

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Posted 10 years ago

“Very helpful and reasonable prices and we'll experienced customer service”

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Posted 10 years ago

“Great quality scooters at a great price. Arrived in store the following day for collection. Super!”

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Posted 10 years ago

“good products, good customer service, good prices”

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Posted 10 years ago

“Great products very quick delivery”

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Posted 10 years ago

“It works always perfectly”

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Posted 10 years ago

“good all the service but i have some problems with delivery”

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Posted 10 years ago

“Good price and quick delivery to store for pickup”

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Posted 10 years ago

“Good value for money Decahtlon pproducts always make me happy! I am your loyal customer!”

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Posted 10 years ago

“shoes are great on the double water bottle holder wish they could make for the bigger size man i ordered a set they are a bit tight on me”

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Posted 10 years ago

“Great selection, good prices & speedy delivery”

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Posted 10 years ago

“People have asked me where did I get this from and we even had a guy in the swimming pool as if his daughter could use it while ours was splashing around!”

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Posted 10 years ago

“Great value. Great range. I will certainly shop here again. The sizes a re a little on the small side so my 'large' cycling top and shorts are more like borderline medium/large but quality is good and price is unbeatable.”

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Posted 10 years ago

“Good products and prices however browsing experience could be better”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews