Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived promptly and it was easy to exchange one of the garments. Unfortunately, p&p isn't free for spends under £70.”

Helpful Report

Posted 10 years ago

“Bought a pair of short cozy wellies online and collected at my local Decathlon store, easy peasy!”

Helpful Report

Posted 10 years ago

“Good website, quick delivery. Excellent product!”

Helpful Report

Posted 10 years ago

“The lady was very helpful in the store. Delivery was excellent.”

Helpful Report

Posted 10 years ago

“Item was delivered on time, build quality is excellent. Recommended.”

Helpful Report

Posted 10 years ago

“Quick delivery, excellent quality value products”

Helpful Report

Posted 10 years ago

“Order was received promptly and in good condition. The towels are lovely - soft and very absorbent - and they dry so quickly! A wonderful purchase. I would definately buy these again.”

Helpful Report

Posted 10 years ago

“I bought two bags from Decathlon . The bags arrived undamaged and are waterproof as I used them for when I go out with our GSD. The contents also remain dry. So many bags these days allow the water in and your bag contents are soaked. The bags are great thank you”

Helpful Report

Posted 10 years ago

“I'm extremely happy with my purchase from decathlon.The trainers are comfortable, look good on, and were very low priced.I will be using them again.Delivered on time, which is always appreciated by all.”

Helpful Report

Posted 10 years ago

“Great choice and price range so able to budget and compare usability. Easy order and posted out in time promised.”

Helpful Report

Posted 10 years ago

“I order three items off Decathlon i used there size chart on the Decathlon web site for my size. The iteme,s arrived in the allotted time they said. All three item arrived in perfect condition and fitted like a clove i would recommend Decathlon to anybody the service and the clothing was EXCEMPLARY”

Helpful Report

Posted 10 years ago

“choice of products and prices was very good. online ordering and delivery was awkward process - not many delivery options.”

Helpful Report

Posted 10 years ago

“I have always found shopping in store to be easy so I had high hopes for my on line experience! I was very pleased with how easy it was to make my purchase and how efficiently my goods were dispatched to me. I am very happy with my order and I would certainly use the on line ordering process again”

Helpful Report

Posted 10 years ago

“The reviews were right, this jacket is great value and it works. The breathability means you don't feel like its boil in the bag. Great service from Decathlon - fast delivery”

Helpful Report

Posted 10 years ago

“Bought this for my son's birthday. It's great to pack away and take on holiday or to the park.”

Helpful Report

Posted 10 years ago

“Takes a bit of practise to put down, (afraid of the rods breaking) but just getting the hang of it.”

Helpful Report

Posted 10 years ago

“excellent service within two days product exactly as specified (ski wear)”

Helpful Report

Posted 10 years ago

“I was very pleased with the efficient service provided by Decathlon. I ordered some skis online, easy to use website, requested delivery to local store in Reading, received e mail to say they had been delivered (ahead of schedule), went and picked up. Thanks Decathlon!”

Helpful Report

Posted 10 years ago

“Delivery was in time. Got what I ordered and the quality of the t-shirts is very good. I use them for Martial Arts training and climbing and they are perfect for both activities.”

Helpful Report

Posted 10 years ago

“Nice summer deck shoes, does what it says on the tin. Sizing is a bit tight so get one size up. ?”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews