Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product looks and feels very good. Hope It will Last long”

Helpful Report

Posted 10 years ago

“This is the first time I've ordered from Decathlon. The website was easy to use, my order was processed quickly and I was able to collect my purchase from my local store, which was the most convenient option for me. I'll definitely be using Decathlon again.”

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Posted 10 years ago

“Great for such varied sporting requirements. I have purchased for Skiing, road running and cycling. Online prices are even better value than in store although the in store experience is great with enough choices in similar equipment to suit all.”

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Posted 10 years ago

“The site has good products but searching to find them brings back different lists depending upon how you search.”

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Posted 10 years ago

“Ordered a couple of camping cupboards, delivery was very quick & the goods well made.”

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Posted 10 years ago

“Great tops, took them on a recent trip to Peru, washed in a burn and dried in the sunshine. Wore my buffer jacket at night lovely and warm.”

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Posted 10 years ago

“Everything is very French, do you pay any taxes to UK government, if not Mr Ashley and Sports Direct will get my custom.”

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Posted 10 years ago

“I waited for many months for your on line shop to stock my size. Delighted when I saw that you did. Ordered immediately and parcel arrived very quickly. Showed them to a friend, who also ordered them. She received them very quickly too.”

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Posted 10 years ago

“Excellent service from Decathlon, and item has proved very durable”

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Posted 10 years ago

“Great service and very pleased with the product”

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Posted 10 years ago

“I ordered two pairs of leggings and a compact back pack. The leggings are wonderfully sof and fit like a dream and the back pack was incredible value for money. The whole experience of shopping online with Decathlon was first rate.”

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Posted 10 years ago

“I enjoy shopping both online and in store I have always found your staff helpful and a very good selection of products”

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Posted 10 years ago

“The things I bought were very good quality and I will be coming back soon!”

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Posted 10 years ago

“Always have great service Decathlon. Speedy delivery, products are great quality and value for money compared with more expensive brands and returns is always easy if not totally satisfied. It's the first place I look for any outdoor or sports gear.”

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Posted 10 years ago

“Quick delivery and good prices.”

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Posted 10 years ago

“Good choice at great prices and it was very convenient getting my parcel delivered to a local shop to collect, even though I am miles from a Decathlon store.”

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Posted 10 years ago

“Quick delivery, well packed. I am very happy with the purchase. I like it is a small and compact scooter with a break and easy to fold.”

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Posted 10 years ago

“Everything I have purchased from Decathlon has been durable. Made at a high standard and at an affordable price. The delivery of items has been excellent as well.”

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Posted 10 years ago

“Everything I have purchased from Decathlon has been durable. Made at a high standard and at an affordable price. The delivery of items has been excellent as well.”

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Posted 10 years ago

“Loved it when I realised I could order online in the UK, I love the outdoor clothing and wouldn't buy different”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews