Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,538 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,538 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always found shopping in store to be easy so I had high hopes for my on line experience! I was very pleased with how easy it was to make my purchase and how efficiently my goods were dispatched to me. I am very happy with my order and I would certainly use the on line ordering process again”

Helpful Report

Posted 11 years ago

“The reviews were right, this jacket is great value and it works. The breathability means you don't feel like its boil in the bag. Great service from Decathlon - fast delivery”

Helpful Report

Posted 11 years ago

“Bought this for my son's birthday. It's great to pack away and take on holiday or to the park.”

Helpful Report

Posted 11 years ago

“Takes a bit of practise to put down, (afraid of the rods breaking) but just getting the hang of it.”

Helpful Report

Posted 11 years ago

“excellent service within two days product exactly as specified (ski wear)”

Helpful Report

Posted 11 years ago

“I was very pleased with the efficient service provided by Decathlon. I ordered some skis online, easy to use website, requested delivery to local store in Reading, received e mail to say they had been delivered (ahead of schedule), went and picked up. Thanks Decathlon!”

Helpful Report

Posted 11 years ago

“Delivery was in time. Got what I ordered and the quality of the t-shirts is very good. I use them for Martial Arts training and climbing and they are perfect for both activities.”

Helpful Report

Posted 11 years ago

“Nice summer deck shoes, does what it says on the tin. Sizing is a bit tight so get one size up. ?”

Helpful Report

Posted 11 years ago

“The product looks and feels very good. Hope It will Last long”

Helpful Report

Posted 11 years ago

“This is the first time I've ordered from Decathlon. The website was easy to use, my order was processed quickly and I was able to collect my purchase from my local store, which was the most convenient option for me. I'll definitely be using Decathlon again.”

Helpful Report

Posted 11 years ago

“Great for such varied sporting requirements. I have purchased for Skiing, road running and cycling. Online prices are even better value than in store although the in store experience is great with enough choices in similar equipment to suit all.”

Helpful Report

Posted 11 years ago

“The site has good products but searching to find them brings back different lists depending upon how you search.”

Helpful Report

Posted 11 years ago

“Ordered a couple of camping cupboards, delivery was very quick & the goods well made.”

Helpful Report

Posted 11 years ago

“Great tops, took them on a recent trip to Peru, washed in a burn and dried in the sunshine. Wore my buffer jacket at night lovely and warm.”

Helpful Report

Posted 11 years ago

“Everything is very French, do you pay any taxes to UK government, if not Mr Ashley and Sports Direct will get my custom.”

Helpful Report

Posted 11 years ago

“I waited for many months for your on line shop to stock my size. Delighted when I saw that you did. Ordered immediately and parcel arrived very quickly. Showed them to a friend, who also ordered them. She received them very quickly too.”

Helpful Report

Posted 11 years ago

“Excellent service from Decathlon, and item has proved very durable”

Helpful Report

Posted 11 years ago

“Great service and very pleased with the product”

Helpful Report

Posted 11 years ago

“I ordered two pairs of leggings and a compact back pack. The leggings are wonderfully sof and fit like a dream and the back pack was incredible value for money. The whole experience of shopping online with Decathlon was first rate.”

Helpful Report

Posted 11 years ago

“I enjoy shopping both online and in store I have always found your staff helpful and a very good selection of products”

Helpful Report

Posted 11 years ago

Decathlon is rated 4.4 based on 11,538 reviews