Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,538 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,538 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

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“The things I bought were very good quality and I will be coming back soon!”

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Posted 11 years ago

“Always have great service Decathlon. Speedy delivery, products are great quality and value for money compared with more expensive brands and returns is always easy if not totally satisfied. It's the first place I look for any outdoor or sports gear.”

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Posted 11 years ago

“Quick delivery and good prices.”

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Posted 11 years ago

“Good choice at great prices and it was very convenient getting my parcel delivered to a local shop to collect, even though I am miles from a Decathlon store.”

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Posted 11 years ago

“Quick delivery, well packed. I am very happy with the purchase. I like it is a small and compact scooter with a break and easy to fold.”

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Posted 11 years ago

“Everything I have purchased from Decathlon has been durable. Made at a high standard and at an affordable price. The delivery of items has been excellent as well.”

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Posted 11 years ago

“Everything I have purchased from Decathlon has been durable. Made at a high standard and at an affordable price. The delivery of items has been excellent as well.”

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Posted 11 years ago

“Loved it when I realised I could order online in the UK, I love the outdoor clothing and wouldn't buy different”

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Posted 11 years ago

“Excellent fast services”

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Posted 11 years ago

“Arrived on time and was exactly as described, just the job.”

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Posted 11 years ago

“Too much good”

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Posted 11 years ago

“Excellent value and service although was made to feel as a click and collect customer not quite as important as the walk up customers”

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Posted 11 years ago

“Very quick delivery and great shoes. Will be shopping with Decathlon again!”

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Posted 11 years ago

“Had the most amazing service from you guys. Very impressed. Customer service seems to be a thing of the past but defiantly not with you Thank you all that helped me Will defo use you again and spread the word ( I work in fitness)”

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Posted 11 years ago

“Really user friendly ordering process. Solid good quality frame - easy to put together. Will order again... Great product range.”

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Posted 11 years ago

“The tent and backpack I bought were both great quality. My class of Year Ones love the pop up tent in our outdoor space and it folds up quickly (and easily, if there are two of you!). My order was delivered to the Botley store in Oxford and the staff were really efficient and friendly. Thank you!”

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Posted 11 years ago

“I was happy with the service I received.”

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Posted 11 years ago

“Excellent product, smooth collection from the store”

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Posted 11 years ago

“Reliable home delivery. Good range of items, but usually not a great range of high-quality stuff. If they do have it, then it is usually a good price.”

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Posted 11 years ago

“Order boys thermals for skiing, excellent quality, excellent value for money and quick delivery.”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,538 reviews