Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got what I paid for in good condition and in good time”

Helpful Report

Posted 10 years ago

“First used Decathlon over a year ago when looking for replacement toe straps for our gym Spinning cycles. Found them by far cheaper than other suppliers and located the store when visiting the Ikei shop next door. I now order on-line as forty miles each way puts an added when purchasing more goods. Their 2-3 day delivery makes them true to their claim. Keep up the good work guys Pete Robinson”

Helpful Report

Posted 10 years ago

“Very comfortable, great price, waterproof, happy customer :D”

Helpful Report

Posted 10 years ago

“Great products at great products!”

Helpful Report

Posted 10 years ago

“The leotard was for my daughter's birthday, she absolutely loves it to the extent where I struggle to get her to take it off! The product arrived promptly, was in good condition and fits well, very impressed.”

Helpful Report

Posted 10 years ago

“Good range of quality products at competitive prices. Staff are knowledgeable and helpful with the product range - they are there to assist not to pressurise. I always enjoy visiting Decathlon - a good shopping experience.”

Helpful Report

Posted 10 years ago

“I purchased THREE items from Decathlon: 1. Bicycle lock 2. USB bicycle light Btwin V100 3. 'Kalenji' sports bra All THREE items have been top rate. The bra, which was merely to be an additional bra, has proved so good, that I have discarded the other bra. I run marathons and, for the first time, I have not had any chaffing or bleeding, which happens often when you run 26.2 miles! SO a MASSIVE 'THANK YOU' to DECATHLON!”

Helpful Report

Posted 10 years ago

“Great service. Efficient delivery with regular emails informing of the progress of my order. Only disappointment was that 2 of the 3 tops I ordered were too big. That aside, I would happily order from decathlon again.”

Helpful Report

Posted 10 years ago

“Excellent customer service. Delivery reliable”

Helpful Report

Posted 10 years ago

“Excellent online service. Good quality, functional kit. Just wish Decathlon had a store in East Anglia. ....Harlow is my nearest.”

Helpful Report

Posted 10 years ago

“I just love shopping there and end up spending more than I intended. There are good products, generally at good prices and the children are happy to play there while I mooch. I also love the electronic receipt and no-quibble returns.”

Helpful Report

Posted 10 years ago

“Decathlon UK delivered my items quickly and the products I bought were perfect. The Inesis 1 tee is the best golf tee I have used. Thanks for the speedy efficient service”

Helpful Report

Posted 10 years ago

“Although the product purchased did not meet our expectations, Decathlon arranged for a refund with no hassle. We would certainly use this company again.”

Helpful Report

Posted 10 years ago

“Fast delivery, very happy! Great product.”

Helpful Report

Posted 10 years ago

“I found ordering very efficient and easy. I live a distance from our nearest store so it was extremely convenient to orderonline and have my good delivered.”

Helpful Report

Posted 10 years ago

“I like the Decathalon brand, I find the products to be well designed and good quality and for a good price.”

Helpful Report

Posted 10 years ago

“Good price good quality”

Helpful Report

Posted 10 years ago

“Goods arrived promptly and well packaged”

Helpful Report

Posted 10 years ago

“Customer service was excellent, I had to return an item but the lady I spoke to made sure that the replacement was with me in time for my sons birthday - excellent!!”

Helpful Report

Posted 10 years ago

“Very easy to do, paid by paypal and collected from store. Item was also excellent value for money.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews