Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great speedy service! Thank you!”

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Posted 10 years ago

“Excellent customer service, good quality product. Arrived on time and kept well informed.”

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Posted 10 years ago

“Easy fast and efficient”

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Posted 10 years ago

“Excellent service!”

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Posted 10 years ago

“Great service and super quick delivery of trainers ordered using click and collect. Can't wait for my next shopping trip ????”

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Posted 10 years ago

“Everything was very good, Thank you! :-)”

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Posted 10 years ago

“I admit I was a bit sceptical when I saw how cheap everything was but I was very impressed with the quality of items and speed of delivery. Will definitely order again”

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Posted 10 years ago

“I read a review of the product and went for it. Delivery was quick and the price as good as any on the net in fact the specs were better. It's been used twice and very impressed the dfvolpment team obviously did their homework.”

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Posted 10 years ago

“Fantastic service on line and got delivered in two working days!”

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Posted 10 years ago

“Bought the easybreath snorkel mask to take on holiday. I have had nasal surgery and cannot use a normal snorkel and mask. The Easybreath is Fantastic, you just breath normal with your head under the water. I am 52 years old and this is the first time I have watched fish under water. 10/10”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“Staff were extremely helpful in helping me to order my granddaughters balance bike. One very happy three year old.!! and one very happy Oma!!”

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Posted 10 years ago

“Good level of service. Quality products that work well in the UK mountain environment. Value for money,”

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Posted 10 years ago

“Collection was painless and shorts where waiting for me. Unfortunately the size was wrong however was able to pick a smaller size and go to the checkout to change. No real issue. But would prefer if could be delivered for free to my house.”

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Posted 10 years ago

“Excellent products, prices and delivery times!!!”

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Posted 10 years ago

“Excellent 3 man tent delivered quickly and well boxed. No complaints!”

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Posted 10 years ago

“Ordered shorts that didn't fit, sent them back and had replacements in less than a week. Great service.”

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Posted 10 years ago

“Always found them to be very good value for money and the staff very helpful.”

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Posted 10 years ago

“Quality goods at affordable prices. Staff are always happy to help.”

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Posted 10 years ago

“Delivered my goods in 1 working day.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews