Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,528 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never ever write reviews but Decathlon have blown me away with their service and price and DHL where great, keeping me informed of the delivery status at every step. Well done Decathlon!!”

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Posted 9 years ago

“Good website, extremely quick delivery, and excellent product”

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Posted 9 years ago

“Great service; Great prices”

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Posted 9 years ago

“Exactly what I was looking for at a great price, simple transaction, fast efficient delivery amd my Nike trainers are so lovely amd really comfy. Would definitely use your site again amd have already recommended you to my friends amd family.”

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Posted 9 years ago

“Excellent service and very good value products.”

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Posted 9 years ago

“Great friendly service and good quallity goods”

Decathlon 5 star review on 9th August 2016

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Posted 9 years ago

“A very quick delivery to an easy pick-up point. The cycling products seem to be good quality.”

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Posted 9 years ago

“Prompt delivery”

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Posted 9 years ago

“fast delivery good communications good price”

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Posted 9 years ago

“Great products and great service”

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Posted 9 years ago

“I love the breeches I bought, they were a good price and I received them within 48hrs”

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Posted 9 years ago

“Great service, fab prices and quality products.”

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Posted 9 years ago

“Looking for bicycles at Warrington store, Victor was very helpful, tried a few different bike and decided on a folding bike for its versatility, very pleased with the bike.”

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Posted 9 years ago

“Good products, good prices, prompt delivery”

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Posted 9 years ago

“Polite helpful staff”

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Posted 9 years ago

“We always receive great service from the staff at the Gateshead store. Decathlon has an excellent range of products...the problem is getting out without spending more than we had planned!”

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Posted 9 years ago

“Making an order via the website was simple and delivery arrived within the given timescale.”

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Posted 9 years ago

“good quality, yet fairly cheap price”

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Posted 9 years ago

“Amazing fast delivery! Very easy to use website :-)”

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Posted 9 years ago

“Had a number of problems with ordering including manager from store not calling back ..however final contact with customer service was exceptionally helpful and sorted everything out ..very impressed with way was dealt with”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,528 reviews