Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my grandson was very pleased with the item and the fast service we will be sure to use you in the future many thanks”

Helpful Report

Posted 10 years ago

“Great price - best online - and free delivery. Brilliant”

Helpful Report

Posted 10 years ago

“In store they said 24 hour delivery. Took nearky a week.”

Helpful Report

Posted 10 years ago

“Exceptional quality items for a great price. Wide range of outdoor activities pieces that I've used in extreme environments and have proven more than worth their money alongside high price brands.”

Helpful Report

Posted 10 years ago

“Bike came a week late and with broken packaging. Wasn't happy with the delivery time not impressed.”

Helpful Report

Posted 10 years ago

“the tent overall was very good for the price, my only grudge would be the outer tent and the connection to the pole was a bit annoying to set up. But overall well worth the money”

Helpful Report

Posted 10 years ago

“Quick delivery and decent quality product”

Helpful Report

Posted 10 years ago

“Ordered on line for collection from local store and all went as smoothly as it could :)”

Helpful Report

Posted 10 years ago

“quick delivery good products”

Helpful Report

Posted 10 years ago

“I love this company! Their product range is incredible and the product information is plenty and laid out very well. The service is excellent and I got both my orders unbelievably fast! It's almost as though Decathlon knew what I was going to order before I did and they had already sent the items out! :P I will recommend Decathlon to other people and I will be back for more of their great products! Mik”

Helpful Report

Posted 10 years ago

“Very quick delivery and the shoes were just as expected!”

Helpful Report

Posted 10 years ago

“Very helpful with enquires and no problem with returns for refund”

Helpful Report

Posted 10 years ago

“The shorts I bought were supposed to be red but they were pink. It's ok tho bro I dyed them red ????????”

Helpful Report

Posted 10 years ago

“Awful thin quality cycling jacket. Sizes also very small. Was returned”

Helpful Report

Posted 10 years ago

“Great range of merchandise, styles and colours, and all reasonably priced - I was also impressed with the speed of delivery once my order was placed.”

Helpful Report

Posted 10 years ago

“Easy site to use. Efficient despatch of goods as described on the site. Good value. Will use again.”

Helpful Report

Posted 10 years ago

“Excellent service but was sent bigger size overall good shopping experience”

Helpful Report

Posted 10 years ago

“very help full staff, answered all my questions.”

Helpful Report

Posted 10 years ago

“Excellent service. Well packed and would definitely buy again.”

Helpful Report

Posted 10 years ago

“Brilliant place to go for outdoor clothing and equipment for all age ranges. We have a fantastic tent with 2 bedrooms perfect for a family of 5, or several more if you sleep in the living area, and we have lovely down winter coats for everyone, unbeatable quality at extremely reasonable prices. Brilliant for cycling addicts too. Very lucky to live near a store.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews