Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,528 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, very good quality clothes, accessories and quick delivery. Love this shop. Wish we had one in Aberdeen. Definitely recommend it.”

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Posted 9 years ago

“You failed to deliver the goods when you said you would and left my child with no kit for her gymnastics lesson”

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Posted 9 years ago

Dear Kate. Thank you for having taken your time to send us your feedback. We are really sorry to hear about your bad experience with us. Our Logistics Team is aware of your comments and we are working to avoid this situations in the future. We do apologise for all the inconvenience caused. Have a good day.

Posted 9 years ago

“Very happy with the products. The magnet is greatly admired for its strength. Some players struggled to remove it from the boule !!!”

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Posted 9 years ago

“Excellent speedy service.”

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Posted 9 years ago

“Quick delivery (received two days later when ordered on a bank holiday!), regular updates on progress by email and good prices. I bought my winter/commuting road bike from Decathlon and the specification that you get for the money is excellent and is hard for anyone to beat.”

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Posted 9 years ago

“Decathlon have a good range of reasonably priced sports clothing”

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Posted 9 years ago

“like the idea of a box pick up at a time to suit me, but there was a big delay in arriving”

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Posted 9 years ago

“very good clothing and very fast to deliver”

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Posted 9 years ago

“good quality product”

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Posted 9 years ago

“Excellent value for money”

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Posted 9 years ago

“My daughter is thrilled with the purchases - says its the most comfortable pair of jods she has ever owned and show shirt and chaps are perfect :)”

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Posted 9 years ago

“Good quality sports gear at very good price”

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Posted 9 years ago

“Decathlon has a abundant products with competitive prices.”

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Posted 9 years ago

“The Trainers were dispatched ahead of the advised date and were passed over the counter by helpful staff in your Croydon store.”

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Posted 9 years ago

“Bought a few things from decathlon recently. 2 hair towels and a swimming costume for my daughter. Fabulous quality at a really reasonable price. I'll always go ther for 'sporty' things.”

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Posted 9 years ago

“Acceptable sportswear at very acceptable prices. Click and collect service good.”

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Posted 9 years ago

“Great products at cheap price.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Great product, fast delivery, excellent service, highly recomended”

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Posted 9 years ago

“Easy to order online Delivered before due date with plenty of notification Good quality items”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,528 reviews