Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic genuine website for sporting goods. Definitely affordable. Don't get blindsided thinking of cheap equals bad quality. Because so far I have been overall in awe at the quality of all the products that I have ordered/purchased. You can definitely say as good as the leading brand. Because I'm passionate and I guess said adios to many sporting stores due to unsatisfaction, I would highly recommend Decathlon. Hoorah I don't usually sing praises for sporting goods website but when you find one that's reliable you got to give it some praise.”

Helpful Report

Posted 9 years ago

“This long skateboard is ideal to start skating, very handy, a little bit heavy though”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“I'm very happy, quick delivery 2 seconds pop up tent is great quality and really easy to pitch. Everything else I've bought good too.”

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Posted 9 years ago

“I have never been able to snorkel without holding on to someone and even then I was not confident. I have just been on holiday to Barbados and used my Easybreath for the first time. All I can say is AMAZING! It has opened up a whole new experience for me. No stopping to clear my mask or feeling scared. Thank you Tribord. AMAZING!!!!!”

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Posted 9 years ago

“I ordered a pair of 14oz boxing gloves to use at my Sooyang Do classes and for grading and theyou arrived a day earlier than expected. Fantastic quality for what I need, comfortable and speedy delivery. Will definitely order again. Thank you”

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Posted 9 years ago

“Quality product as described - handballs size 2 and 3. Quick delivery.”

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Posted 9 years ago

“Brilliant! Was abit concerned as use to a traditional mask and snorkel but had been recommended by a friend.Easy to wear and use. So comfortable. Worked well if diving down with no water leaking. Lent to someone who has had a lot of dental work and unable to use traditional snorkel, they were thrilled and ordered one that day! Husband also borrowed it and has now ordered his own.You won't be disappointed”

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Posted 9 years ago

“excellent service .”

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Posted 9 years ago

“Excellent keeps me totally dry,reason i bought this because work coats are garbage.”

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Posted 9 years ago

“excellent service and customer care post sale”

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Posted 9 years ago

“Very happy, goods as described and a fast delivery.”

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Posted 9 years ago

“Bought a Tribord easy breathe integrated snorkel and mask. Order was handled well, the product arrived quickly and well packaged. Product itself was amazing on holiday in the Galapagos - very easy to put on, fitted brilliantly, didn't leak, didn't fog up, great all round vision. Would recommend both Decathlon and product.”

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Posted 9 years ago

“Ordered the items and was told would take 3 days, but the items turned up overnight, great service, but more people needed at the checkout as there was loads of people waiting and only 1 operator.”

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Posted 9 years ago

“Works really well, great value for money!”

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Posted 9 years ago

“Ordered an item prior to the bank holiday and did not expect it until afterwards as it was a gift, but it turned up immediately the very next day, very good service”

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Posted 9 years ago

“I bought a nordictrack e400 cross trainer from the Bolton store. The team were very friendly and nothing was too much trouble. The manager in particular was extremely helpful and provided 11/10 for service. The registration for the account and advice on the product was excellent. Great product and excellent service. Will definitely go out of my way to visit the store again even though I live 30 miles away. Thank you.”

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Posted 9 years ago

“Great product, great price as always”

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Posted 9 years ago

“Had the product I wanted at a good price. Good communication and delivery”

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Posted 9 years ago

“Great choice, quality products, great prices, prompt delivery!”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews