Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“only used once but was very pleased with the goods i ordered. Good communication and excellent postage. Will shop here again”

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Posted 10 years ago

“Good service and very good products highly satisfied”

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Posted 10 years ago

“They tried to help for my issue, but cant do it. Coz they said some product just release in UK only. So i need to buy the product & ship back to HK. If customer can cross country buy stuff& ur site can provide the shipping it will be great!”

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Posted 10 years ago

“Decathlon is the best! Brilliant products at affordable prices! Always happy!”

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Posted 10 years ago

“I ordered short wellies, snow boots and a hooded jacket - they came quickly and for a remarkably low price. The wellies are very practical 'cos I can slip the outers off (they are incredibly light) and trot around in the liners - as an engineer doing safety checks in client's houses this wins approval; I've had numerous enquiries about these boots but they seem to no longer be a stock item - pity. The jacket was only available in XL but I got it and it has been a lightweight and warm outer layer, again for a remarkable price. I shall return to this site periodically to see what other goodies are on offer.”

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Posted 10 years ago

“Faultless I every aspect .. Highly recommended”

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Posted 10 years ago

“Excellent products at a great price. Quick delivery too.”

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Posted 10 years ago

“Good service and on time delivery”

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Posted 10 years ago

“goods despatched and received in a timely manner. Are a few errors and sometimes lack of clarity on website re product description and best offers often only extreme sizes available. Overall, good selection and quality of products; good value. I will certainly use Decathlon/Quechua in the future.”

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Posted 10 years ago

“About Decathlon Wednesbury UK: This is the "coldest" shop I ever been! It's a cave: dark and uninviting! I know Dechatlon Brasov ROMANIA and Dechatlon Schelle BELGIUM : it's a pleasure to go inside even if you don't want to buy something.”

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Posted 10 years ago

“Very nice range of sports stock and at affordable prices”

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Posted 10 years ago

“Liked the garments I ordered but the sizing for trousers is all over the place. I tried 3 separate sizes around my normal size and they were way-off. eventually settled for something after lots of trial and error,”

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Posted 10 years ago

“High quality products, great price an quick dispatch”

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Posted 10 years ago

“Delighted with my recent purchase of running shoes at a discount price and swimwear Value for money excellent and the quality of own brand goods also very good Very fast delivery and courier used highly recomended”

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Posted 10 years ago

“Decathlon is great, the only downside is your stores are not close. Any chance of opening a shop in Bristol?”

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Posted 10 years ago

“We have bought 4 Domyo exercise bikes, 3 for us and One as a present for our son. All are highly appreciated.”

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Posted 10 years ago

“Staff very helpful, cycle shoes very good, overshoes poor quality and tearing after being used only three times. Roy”

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Posted 10 years ago

“Good service online...website not enough fast, quick and on time delivery.”

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Posted 10 years ago

“Well organised shop with all goods from each sport grouped together. Good quality products”

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Posted 10 years ago

“Prompt service and all my items were as described and were value for the money.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews