Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Favourite store for all my bike stuff.”

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Posted 10 years ago

“Very fast delivery thanks”

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Posted 10 years ago

“Excellent customer service. Quality goods. Will be back soon.”

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Posted 10 years ago

“product was as described and very good.”

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Posted 10 years ago

“Very smooth and simple - purchasing went through without any snags. The kids climbing shoes are a great product at a bargain price. I will keep usingDecathlon in future.”

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Posted 10 years ago

“I ordered a water bottle holder online, to collect at my local store. Arrived as promised.”

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Posted 10 years ago

“Items received were excellent and really good value. Had a little trouble with DHL delivery but contacted them and received items late but in the nick of time. Would definitely use decathlon again”

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Posted 10 years ago

“Odered and item came very quickly. Excellent service.”

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Posted 10 years ago

“This was bought as a Christmas present and so hasn't been used yet but looks really good.”

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Posted 10 years ago

“I bought bike for my son's birthday, arrived really quickly. Son very happy, likes the suspension when going over rough terrain.”

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Posted 10 years ago

“Decathlon offers an extensive range of equipment at every level of proficiency for a multitude of sports. The products are of dependable quality and reasonably priced. The staff are knowledgeable, enthusiastic and helpful.”

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Posted 10 years ago

“I Love Decathlon”

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Posted 10 years ago

“Staff very helpful. Fast delivery for item ordered online.”

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Posted 10 years ago

“Easy purchase exactly as described and fast delivery. Highly recommended.”

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Posted 10 years ago

“Speedy delivery and the product was exactly what I was expecting.”

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Posted 10 years ago

“Thanks it was good doing shopping with you. I wish delivery was free on lower total.”

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Posted 10 years ago

“Good quality,Fast delivery”

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Posted 10 years ago

“I needed a new wheel for my bike. Bought a wheel on line, good quality, good service Bike staff very informative.”

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Posted 10 years ago

“very pleased with my goods and will do business again very soon.”

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Posted 10 years ago

“It was easy to search the web site then to place an order on line. All communications were fast and accurate. My parcel was delivered to my nearest branch , ready for collection which was simple and efficient.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews