Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a shortie wetsuit to swim in the sea early summer as its far too cold. Product is amazing and excellent quality ive enjoyed many swims since. Would definately buy again . Good price and fast delivery”

Helpful Report

Posted 9 years ago

“I has a pair of wellington boots that were great to wear but split after five months. Decathlon swapped these for an alternative pair and sent them out quickly (although the delivery company was slow). The customer service team were friendly and helpful.”

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Posted 9 years ago

“Everything worked just fine. Products are great and the return procedure is painless. Way to go guys!”

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Posted 9 years ago

“Always considered when looking for new sports goods or clothing, great value and extensive range with really good prices and quality.”

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Posted 9 years ago

“We brought our son his horse riding boots and hat from here and they are fantastic. Where he goes horse riding everyone is commenting on his hat and cant believe it when I tell them how much I paid. Told them about decathlon and how good the prices are.”

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Posted 9 years ago

“Excellent customer service when my item needed returning.”

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Posted 9 years ago

“Love Decathalon and recommend it to friends all the time. Some branded items are quite expensive still but own brands are very good value.”

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Posted 9 years ago

“Very fast delivery and product as descripte thank you.”

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Posted 9 years ago

“This is the second pair of sandals in this style that I have bought , very comfortable, a good walking sandal.”

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Posted 9 years ago

“Ordered a golf putter online to be delivered to my local store. I received an email within a few days to say that my item had now arrived at the store and was ready to collect. I took my invoice number to the store and had no difficulties collecting my item. Very fast service and very happy with my product.”

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Posted 9 years ago

“An excellent service. Very efficient, goods arrived quickly and were good value for money. Will use Decathlon again and have passed on website details to family and friends.”

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Posted 9 years ago

“Great product at the price.”

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Posted 9 years ago

“Great company, offers almost every sport, much more choice online than In store, sometimes Wednesbury branch has lots and other times not a lot but shop online and the choice is huge. Nearly all my sports and casual gear comes from decathlon!”

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Posted 9 years ago

“I needed swimming goggles very quickly the only place to go was Decathalon. You never let people down and sometimes a bargain can be had....so much the better! Thank you excellent service.”

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Posted 9 years ago

“Fast effective delivery and returns policy. Brilliant!!”

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Posted 9 years ago

“I'm very happy with the product, very fast delivery and very good price ....”

Decathlon 5 star review on 21st June 2016

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Posted 9 years ago

“Very good quality clothes at affordable price. The staff both on the phone and at the shop very helpful. Will buy again from decathlon .”

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Posted 9 years ago

“Bought these for my daughter. Not much choice in childrens running gear. Good quality, speedy delivery and cheap. Looks great on.”

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Posted 9 years ago

“Me and my family love Decathlon????”

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Posted 9 years ago

“A very easy and swift order and delivery. I was very impressed with the whole of the service I received and all items came together. Very happy.”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews