Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good, second order I've placed arrives quick and you get courier updates. The items I ordered were well priced, top quality and decently packed. Can't fault.”

Helpful Report

Posted 10 years ago

“Friendly service and very good prices. Decathlon's own version of Shimano equipment is just as good and much cheaper.”

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Posted 10 years ago

“Great shop, great products, great price.”

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Posted 10 years ago

“I love this shop , very good quality products!!! Highly recommended”

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Posted 10 years ago

“Although I have used the online site only once I was impressed with the clear communication and rapid delivery. Would gladly recommend”

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Posted 10 years ago

“Reasonably priced equestrian clothing. Easy to pick up from my nearest store. Clothing size varies a little but might be due to difference in fabric type. Great choice in size and colour.”

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Posted 10 years ago

“Great products at a good price and excellent customer service. Keep up the good work.”

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Posted 10 years ago

“Very helpful customer service assistants available by phone”

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Posted 10 years ago

“Fast, efficient service. Friendly staff on collection of item. Price very competitive. Job done.”

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Posted 10 years ago

“Good times for everyone involved!”

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Posted 10 years ago

“Great company to deal with, unfortunately had to return my order as it was too small for my Grandson, but ill certainly use company again soon many thnks”

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Posted 10 years ago

“Staff are always very happy to help and fairly knowledgeable on products.”

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Posted 10 years ago

“Great service as ever.used decathlon in France for many years and all ways found excellent with good products”

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Posted 10 years ago

“Enjoy shopping in store, great selection and generally positive experience. Online is more of a challenge but products are normally of good quality”

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Posted 10 years ago

“The boot bag was very attractive and seems to be well made. I haven't used it yet but it looks like it should stand up to a reasonable amount of punishment.”

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Posted 10 years ago

“Good quality sleeping bags. However, no manual / instructions provided.”

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Posted 10 years ago

“Quick and efficient”

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Posted 10 years ago

“Ordering online was easy.Goods arrived within stated timescale.Items were as described.Happy customer.Will use Decathlon again.”

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Posted 10 years ago

“Great products, decent prices - only shame is no store near where i live, so only online and delivery for me.”

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Posted 10 years ago

“Products are of excellent quality.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews