Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,537 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

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“Best sports shop ever!!!”

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Posted 10 years ago

“Great item , very good service Nice doing business with youn.”

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Posted 10 years ago

“Product was awesome but the functionality was not as I was expecting. So I returned it and it was a smooth process and got the refund swiftly. I would definitely recommend to buy from decathlon due to its services and quality product.”

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Posted 10 years ago

“Ordered online to pick up in store. All went perfectly, a good service.”

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Posted 10 years ago

“Order arrived promptly before bank holiday. The item was as on website and really appreciate the fast turn around by Decathlon. Ordered Thursday...arrived on Saturday. A water pack with 1 litre bladder which I used on th Sunday for a 13 mile run.”

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Posted 10 years ago

“So far it has been a very good experience, made 2 purchases, the shipping was quite fast! Had to return 2 of the items, due to not fitting me, shipped the items back, received the refund, superb!”

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Posted 10 years ago

“Quick delivery and good quality product.”

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Posted 10 years ago

“Great prices, speed of delivery, and quality of goods! What else?”

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Posted 10 years ago

“I got £70 boots for £6 .. Quick delivery and great product”

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Posted 10 years ago

“Excellent service,Perfect item and delivery was in time. highly recommended”

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Posted 10 years ago

“Great quick service and helpful staff.”

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Posted 10 years ago

“Items arrived quickly& website was easy to use. Unfortunately the ski goggles I bought broke after 3 days of skiing so quality not the best.”

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Posted 10 years ago

“Shopping with Decathlon proved to be a carefree experience. From placing the order, all the way through to delivery of your goods, seemed effortless. I would recommend anyone to shop with Decathlon and have no worries at all - well done Decathlon.”

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Posted 10 years ago

“That was quick and pleasant transaction. The only thing that i didn't like was not accurate description.”

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Posted 10 years ago

“I'm very delighted with the prices and quality of your products. Your staff are very friendly as well. Thank you and I will definitely come back again soon.”

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Posted 10 years ago

“No problems at all when it came to using the website and delivery. ? My only issue is the sizing on the kids close is very unrealistic. I bought my 8yr old the under garments to wear under his football kit in the winter and they were far to small even though I ordered a 10yrs olds size. Unfortunately he needed them the day they were delivered so was unable to exchange. He spends most of the match pulling the leggings up!”

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Posted 10 years ago

“Speedy delivery with a easy transaction. Many thanks”

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Posted 10 years ago

“It was good service.”

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Posted 10 years ago

“Great gear at good prices”

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Posted 10 years ago

“Excellent products and quick delivery! Very pleased with the service and the quality of the clothes!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,537 reviews